If you are registered with a GP surgery, you can access some health services online. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Its very very poor service. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Analytical cookies send information to Google Analytics. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Station Road SurgeryStation Road We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Admin enquiries. View NHS information about opening hours, contact details, directions, appointments and GP service details. Request repeat medication or managing existing requests. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. We are working hard to resolve it. Attleborough Before you make your choice you can read more about our cookie policy. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Before you make your choice you can read more about our cookie policy. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Let us know your preference. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. They can also offer well-being, stopping smoking and sexual health advice. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Send your request by post or fax it to your normal surgery of attendance. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Analytical cookies send information to Google Analytics. Thank you for subscribing to our newsletter. I believe that I may have an adult umbilical hernia. order repeat prescriptions. NR17 2AF Map. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Sorry for any inconvenience. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Messaging. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . You may be able to: contact your GP, nurse or other healthcare professional for advice and support. We are a family general medicine practice. Request repeat medication or managing existing requests. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. In future you may wish to consider registering for our Online Services. By asking your local pharmacist to request on your behalf. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility coughs and colds) can all be treated effectively with help and advice from your pharmacist. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Let us know your preference. 82.88% with recommended measurement, out of 2,698 patients. . Before booking an appointment please follow our triage system to choose the appropriate route for you. Attleborough Some high street pharmacies also deliver. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . 76.88% reviewed by GP, out of 160 patients diagnosed. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Attleborough Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Please try again in few minutes. Attleborough I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Some GP online services are only available in certain areas. Attleborough Station Road SurgeryStation Road Alternatively, you can nominate a pharmacy when requesting your repeat medication. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. 84.48% within a recommended level, out of 799 patients. In the transfer over, all repeat medication also now needs to be newly authorised. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Station Road SurgeryStation Road Station Road SurgeryStation Road If not, you'll need to order your medicines from your GP surgery each time. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Ask your GP surgery which service your GP surgery uses. Analytical cookies send information to Google Analytics. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. By asking your local pharmacist to request on your behalf. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Let us know your preference. If you take medicine regularly you'll usually have a repeat prescription. Both sites dispense medicines to eligible practice patients. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. You do not need to see a GP to order a repeat prescription. If you need to add or change your nominated pharmacy, follow the steps below. Let us know your preference. NR17 2AS Map, Queens Square SurgeryQueens Square You can contact this general practice using the phone number 01953 453166. Attleborough surgeries take not it can be done. NHS self-referral. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. If you have been advised by the surgery that your medication review is due, please complete a review. NR17 2AS Map, Queens Square SurgeryQueens Square We've put some small files called cookies on your device to make our site work. Or they might be able to let you know when it's ready to collect. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Website and Digital Marketing by White Bear. Do not submit any queries about your medical condition or medications. How long must this keep going until someone fully investigates? The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Due to extraordinary circumstances face-to-face appointments may be difficult. Manage an account on behalf of another patient or relative. Cant get through on phone. Some high street pharmacies also deliver. NR17 2AF Map. Station Road SurgeryStation Road Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. 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