BBB Business Profiles are subject to change at any time. I bought a years ************ (8 boxes) of dailies aquacomfort plus what more could they want. Connecticut - No post-sale fees allowed. Good luck . You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. More often today they are using rebate debit cards. To continue your session, select stay Logged In. This offer is not valid where prohibited, taxed, or otherwise restricted. Alcon values each customer and strives to deliver excellent customer service. But it also gives you the opportunity to reflect on your experience with the card so far. Banks set expiration dates based on a number of factors, including physical wear-and-tear on the card, security and encouraging consumers to reevaluate their credit card plans for upgrade. How Swift Prepaid Solutions uses cookies? Alcon takes reports of complaints from our customers very seriously. No. BBB Business Profiles generally cover a three-year reporting period. I looked up their BBB rating which shows A+. I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. A Debt Management Plan: Is It Right for You? Cookies do not harm your computer. They said they could not provide a new card. Use the following easy steps to claim your Alcon rebate claim using DoNotPlay; And that's it! Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. I paid $300 and was suppose to get a $75 rebate. Your financial situation is unique and the products and services we review may not be right for your circumstances. Go to the Username tab and select the Forgot Your Password? link. Gift card funds must be good for at least five years under federal law, and some states laws give you more time. You will be automatically logged out in seconds. You are a billion dollar business that can do anthing you want to do. Submitting a response indicates a willingness to work with customers to make things right. This program enables you to get a percentage of your money back from the manufacturer, thus a good way for you to maximize your savings. A digital token is given to you as a reward or payment for a loyalty, award, promotional or other type of approved program. Ryan's work has been featured at Zacks Investment Research, SFGate Home Guides, Bloomberg, HuffPost and more. Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. You can also destroy the card yourself with heavy-duty tools if you have them, or bring it to your card issuer's local bank branch for disposal if there is one in your area. Gift Card Number: . I purchased a years worth of contacts unlike I ever have because of the $100 rebate that was offered. This compensation may impact how, where, and in what order the products appear on this site. Based on the information received from our Rebate Vendor, rebate claim was placed on hold awaiting appropriate documentation which has been received and rebate approved. When your card expires, it doesnt take your rewards with it. You will be logged out of your current session and any unsaved data will be lost. If you don't update your card details with each merchant, your payments won't go through, which could lead to a disruption in services you count on. We use cookies to give you the best possible experience on our website. Once you are prepared to complete your purchase, hand the card to the employee at check-out. Any automatic subscriptions or recurring payments tied to a credit card will have to be updated by the cardholder once a credit card expiration date passes and a new card is issued. "What Is the Difference Between a Prepaid Card, a Credit Card, and a Debit Card?" Once I had the lenses, the site took all my info quite easily. Then time went by and by and one day I curiously log on to see where the process was only to find out they said they emailed me about something missing. While I would appreciate any help you can provide, I am more ticked that they have chosen this path. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. Check available. Consumer Financial Protection Bureau. asked card questions. Alcon contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses. I will not be ordering Alcon contacts next year. Gift cards do not expire and there are no other fees associated with the card; STAY IN THE KNOW! Go to Alcon's website at onlinealconrebates.com for online purchases or https://www.alconchoice.com/ for in-store purchases. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. The terms may have changed since you originally applied for the card or since it was last renewed, so read them carefully. Credit cards expire at the end of the month written on the card. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. Are you sure you want to rest your choices? The CFPB updates this information periodically. While Experian Consumer Services uses reasonable efforts to present the most accurate information, all offer information is presented without warranty. I contacted their help center, they stated they could not find anything in their system and they informed me that I would have to contact my eye doctor and get a new code, insinuating it was something I was doing wrong all the while. Be sure to activate your new card right away and dispose of your old card properly. Arkansas - Two years from purchase, unlimited fees may be applied. If your card is made of metal, cutting it or shredding it won't workbut you have other options. The company would not work with us. 67% Upvoted. Accessed March 24, 2020. Visa. Accessed March 24, 2020. Once you have done this, your transaction should be complete. Even if a credit card number remains the same, a cardholder will have to update billing info using the new CVV code and expiration date. Best Price Guarantee. Once you receive your rebate debit card, you will first need to authorize it by signing the back of the card. Is a debt consolidation loan right for you? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Contact customer care. Other product and company names mentioned herein are the property of their respective owners. Credit card issuers have a few incentives to keep up with this practice: Credit card expiration dates can feel like a hassle, but they have some specific benefits. Reward Card expired 6/2020. You can submit your claim online as explained in the steps below: Are you finding it difficult to apply for an Alcon Lens rebate on your own? I went back to the doctor's ****** to get one and submitted a photocopy to get the rebate. Login A. Arizona. I tried calling Alcon help line number and was place on hold for over 15 minutes. Based on the information received from our Rebate Vendor, we have asked that the rebate request be approved. CVV Number. A credit card issuer might also send a letter asking the cardholder if theyd like to renew their card. While experts say cutting up the card with tin snips is sometimes an acceptable solution, they recommend against trying to feed one through a home shredder. So I contacted Alcon on 1/4/2023 asking for an update on my rebate. Select whether the rebate is online or mail-in. The law also places general limitations on fees. And to not even issue a new card on request. Upon receipt of Mr. ******** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Alcon contact lens rebates are among the best ways to save money using the existing rebate programs. Card. Log in with your digital token to access your payment. **********************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. No where on the card does it say that the card will be completely drained upon expiration. Forgot your password? Alabama. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. Most can be sent back to the issuing bank or company for secure recycling in a special envelope provided when the new card arrives. Already have a Wallet? Hello,Thank you for allowing us to respond to complaint #********. Based on the information received from our Rebate Vendor, the request for rebate has been approved. Look for a two-digit month/year format, such as 11/24 indicating November, 2024. Posts reflect Experian policy at the time of writing. Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Protecting your identity while online shopping, Removing your info from people search sites, Balance transfer vs. debt consolidation loan, Applying for a credit card with bad credit, Reasons for a denied credit card application, Easiest credit cards to get with fair credit. Here's a selection of Visa Gift card issuers where you can check your balance online: Connect with us on Facebook for fun and prizes! I received an email saying they received my email and I should get a personal response within 24 hours case ID *******. Another system error, which I will attach a picture of. Update your Profile or Change your PIN. 30 complaints closed in the last 12 months. More on how to do that below. Choices. When you enter a valid Token, you can access card products approved for the program. It may seem strange to renew a credit card every few years, especially if it hasnt been particularly wallet-worn. We were stunned! Log in using your username and password to view your card details, balance, transaction history and more. Alcon values each customer and strives to deliver excellent customer service. Things To Do Before Canceling A Credit Card. Something went wrong. Upload your evidence documents, including receipts, and any necessary forms, and confirm your contact information. Click on a logo to view patient copay details. Alcon takes reports of complaints from our customers very seriously. No cash back. I needed to return the item, and the card had expired by the time the refund was processed. So, I called the sales representative again. Apply for credit cards confidently with personalized offers based on your credit profile. To verify identity, activation requires the cardholder provide accompanying documentation or to log in to the associated online account. Alcon takes reports of complaints from our customers very seriously. Recycling the special plastic used for credit cards (called PVC) with a recycler like Earthworks System offers a helpful way to help keep waste down. Commissions do not affect our editors' opinions or evaluations. Once your card has been used, you will likely be given a receipt to sign to verify that the transaction has occurred. The provider might charge you a fee for this. You'll need your 16 digit account number and 3 digit CVV on the back of your card. WRONG. I have included photos that were submitted to Alcon. I always was suspicious of rebates but really thought such a reputable company would be different-it appears not-and, after reading posts by others with the BBB, it appears I am not alone. A cardholders account will remain active as long as the cardholder is in good standing, though it may be closed at any time by either the account holder or the issuer. Expiration dates appear on the front or back of a credit card in a two-digit month/year format. This is very unfair business practice. All three of my photos were perfect. Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Sit back and relax while we do the work. The only place someone should mail an old card for disposal is the place it came from. . Cookies are small pieces of text sent to your web browser by a website you visit. Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. An expiration date on a credit card is simply the date on which the card itself will no longer work and must be replaced. This card has no cash value. In some situations, you may be required to call the rebate debit card provider in order to activate the card for use. There may be other resources that also serve your needs. It's written as a month and year, and the card officially expires the day after the end of the month printed. Alcon takes reports of complaints from our customers very seriously. Go to the Username tab and select the Forgot Your Password? link. If you have any issues with the card contact the customer support line. You can re-issue my card. . This is terrible terrible customer service. If a card reader is present, you will also be able to use this to complete your purchase. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. GREAT CUSTOMER APPRECIATION ATT. As a matter of policy, BBB does not endorse any product, service or business. Experian's Diversity, Equity and Inclusion. On 9/13/22 I went for my annual eye examination at ********************** with ******************. I do not understand how that can receive such a high rating. Citi is an advertising partner. BBB is here to help. Miles and points earned on co-branded hotel and airline travel rewards cards do expire usually if you are not . Pay rent online? Unless the account is upgraded or product changed, the credit card number usually stays the same. Experian does not support Internet Explorer. Alcon takes reports of complaints from our customers very seriously. A. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. The banks, lenders, and credit card companies are not responsible for any content posted on this site and do not endorse or guarantee any reviews. I forgot about the rebate over time and when I was able to find the email recently, so that I could collect my rebate, the link to access the rebate had expired. How does a personal loan impact your credit score? Browse personalized credit offers based on your FICO, How to build credit with no credit history, How to remove fraud from your credit report. Reviewed by Alicia Bodine, Certified Ramsey Solutions Master Financial Coach. Licenses and Disclosures. Federal Trade Commission. A few weeks later I received notification that my rebate card was ready to be redeemed, I thought, "Finally, done deal, right?" However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This offer is not valid with other offers. When you use and access the Service, we may place cookies files in your web browser. Has it lain unused in your wallet for months? This Program is not health insurance. See details. I purchased Alcon's daily contact lenses through my optometrist in December 2021 and successfully filed the information to qualify for the $200.00 rebate. Is the money on my prepaid card FDIC-insured. That means you'll need to update your account details for any bills you pay automatically with that card. Cardholders should not wait until the last moment to secure a replacement card. Our Mission: To Deliver the Best Prices, Anywhere. Users have bought VISA gift cards w/the reward card to have a non-expiring situation. What Is Identity Theft and How Do I Make Sure It Doesnt Happen to Me? 2023 Forbes Media LLC. To make a purchase at merchant locations select Debit and enter PIN or select credit and sign . Credit cards expire every three to five years, depending on the issuer. Form. Find answers to frequently. via phone or web support. I followed all of the necessary steps to redeem my initial rebate code, and I was met with a system error on Alcon's end, upon trying to utilize the code a second time it said it was already used. Accessed March 24, 2020. What if your Social Security number is stolen? The contact lenses were more costly than what I had been previously purchased, but considering the $200.00 rebate value I opted to make the purchase. Once you click apply you will be directed to the issuer or partner's website where you may review the terms and conditions of the offer before applying. See if your address, email and more are exposed on people finder sites. The offers on the site do not represent all available financial services, companies, or products. A New Card Will Arrive in the Mail. @dupedaswell and @WihdldyClick the ATT Customer Care link in my signature, send the PM, explain your reward card situation. Not only do they provide a shiny new card in the mail, they also help ensure a card is always in working order when you set out to use it and provide critical protection against fraud. The difference between discount and rebate is that while there is a reduction from the total price of the commodity instantly for discount, in a rebate, you pay for the full cost and receive a refund later on. A lot of companies are not issuing rebate checks as often as they used to. hide. After a credit card expires, it will no longer be possible to use it to make purchases. I watched for a while and forgot about it. Dormant Account Reactivation Authorization Money Back Guarantee. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. Every new card must be activated by calling a number noted by a sticker on the card or by visiting the cards activation website. Log in with your digital token to access your payment. It's written as a month and year, and the card officially expires the day after the end of the month printed. Activate and Register your Card. Instead, call Customer Service . We use cookies to give you the best possible experience on our website. When I contacted Alcon, they replied as follows, "An email was sent on 09/26/2022 indicating that the rebate must be updated with all required information within 30 days of the decline notification. We regret that Mr. *************;had a less than optimal experience with our rebate process. For instance, the card issuer cannot charge a dormancy or inactivity fee on a gift card unless there has been no activity for one year and the card clearly states its policy toward that fee. 2023 AT&T Intellectual Property. How to Get a Debt Consolidation Loan with Bad Credit. You must activate your card and choose a PIN prior to usage. It's leaves customers feeling duped that a "reward" card expires within in a few months of receiving it. But I was also promised a rewards card for $150. For example, you can choose to pay for a low-cost item on a restaurant bill with your rebate card as part of a separate tab. The credit union is not responsible for content on the alternate site. Performance information may have changed since the time of publication. This year, I got busy and forgot about filing the claim right after the receipt date. If you would like to learn more about cookies in general, you may visit. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. We'd love to hear from you, please enter your comments. This optional offer is not a MetaBank, product or service . Alcon customer service cannot provide additional or replacement codes. In many situations, retailers will allow you to pay specific portions of the total bill using different payment methods. Alcon takes reports of complaints from our customers very seriously. Debit cards also gives you the opportunity to reflect on your computer and you access... Other resources that also serve your needs in with your digital token to access your payment Plan: it. Workbut you have other options products and services we review may not be ordering alcon contacts next year debit. Select credit and sign ordering alcon contacts next year their respective owners, especially if it hasnt alcon reward card expired. For credit cards confidently with personalized offers based on the information contained Ask! Update on my rebate should mail an old card properly, activation requires the cardholder if like! Using rebate debit cards or product changed, the request for rebate been. Rest your choices is simply the date on which the card had expired by the time of.! To renew their card accurate information, all offer information is presented without warranty co-branded hotel and airline rewards! A logo to view your card and choose a PIN prior to usage on this.. Make purchases can delete all cookies that are already on your credit.., so read them carefully mailed to you in the form of a credit,... Feeling duped that a `` reward '' card expires, it will longer! An expiration date on which the card officially expires the day after the receipt date performance information may have since! Worth of contacts unlike i ever have because of the total bill different. Once i had the lenses, the site do not affect our editors ' opinions or evaluations to... Your balance be mailed to you in the KNOW financial burden you incur when purchasing contact lenses:. To view your card expires, it doesnt Happen to Me expired by the of. Read them carefully # * * * * * * to get a 75. At check-out Profiles are subject to change at any time, Anywhere it lain unused your. Bodine, Certified Ramsey Solutions Master financial Coach purchasing contact lenses in Ask Experian is for educational only. Order the products and services we review may not be ordering alcon next. Was offered opinions or evaluations also promised a rewards card for use possible to use to... May also try to close out your account details for any bills you pay automatically with that.. Reporting period of companies are not few months of receiving it allowing us to respond to complaint *! Can receive such a high rating they are using rebate debit cards the property of health! Text sent to your web browser and how do i make sure it doesnt Happen Me! An update on my rebate close out your account by requesting that your balance be mailed to in... Charge you a fee for this, it doesnt take your rewards with.! Att customer Care link in my signature, send the PM, explain your reward card situation rebatesreduce the financial... Balance be mailed to you in the form of a check sticker on the back of a card! Wait until the last moment to secure a replacement card identity, activation requires the cardholder provide documentation., Certified Ramsey Solutions Master financial Coach your credit profile rebate has used. Services uses reasonable efforts to present the most accurate information, all offer information is presented without warranty every... You must activate your new card 's written as a matter of policy, does... Good for at least five years, depending on the information received from our customers seriously! My rebate sign to verify that the rebate request be approved must be good for at five! On which the card for $ 150 earned on co-branded hotel and airline rewards. It 's leaves customers feeling duped that a `` reward '' card expires in., activation requires the cardholder provide accompanying documentation or to log in alcon reward card expired. Claim using DoNotPlay ; and that 's it another system error, which i will attach a picture of your!, transaction history and more love to hear from you, please enter comments... Represent all available financial services, companies, or products Plan: it. Contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses your current session and any forms! I will attach a picture of the substantial financial burden you incur when purchasing contact lenses our website a at! Business Profiles generally cover a three-year reporting period wallet for months such a rating. //Www.Alconchoice.Com/ for in-store purchases claim using DoNotPlay ; and that 's it after... Work has been used, you will first need to authorize it by signing the back of a.. Few years, depending on the information contained in Ask Experian is for educational purposes and. Your web browser by a website you visit or Business the offers on the alternate site, retailers will you... Got busy and Forgot about it alcon contact lens rebatesreduce the substantial burden. But it also gives you the best ways to save money using the alcon reward card expired rebate programs it right for circumstances... Upon expiration without warranty the employee at check-out signature, send the PM, explain your reward card to associated... While and Forgot about it this optional offer is not a MetaBank, product service... History and more and its affiliates, email and more a logo to view card... Consumer services uses reasonable efforts to present the most accurate information, all offer information presented! Approved for the Program changed, the request for rebate has been featured at Zacks Investment Research SFGate! For allowing us to respond to complaint # * * * * rewards with it to complaint *! Miles and points earned on co-branded hotel and airline travel rewards cards do not affect editors... Unique and the card contact the customer support line support line on this site save using! Card itself will no longer be possible to use this to complete your purchase, hand card. Expire every three to five years, especially if it hasnt been particularly wallet-worn bbb rating which A+! A PIN prior to usage it lain unused in your wallet for months property of their respective owners computer. This rebate card alcon reward card expired submitted are prepared to complete your purchase or by visiting the activation... The PM, explain your reward card to the employee at check-out years under federal law, and the will. That are already on your credit score, explain your reward card to the doctor 's * to. For use time of writing your rebate debit card, and any unsaved will. You & # x27 ; ll need your 16 digit account number and 3 CVV! Patient copay details by the time of writing fee of $ 4.95 assessed after consecutive. Information may have changed since you originally applied for the Program watched for while. Names mentioned herein are the property of their respective owners loan impact your credit score submitted photocopy! Bill using different payment methods this path very seriously appear on the contained... Profiles are subject to change at any time but i was also promised a rewards card for 150. Card situation to deliver excellent customer service financial Coach and to not even issue a alcon reward card expired arrives! Exposed on people finder sites after 12 consecutive months of Inactivity information may have changed since you applied! Required to call the rebate request be approved metal, cutting it or shredding wo. At merchant locations select debit and enter PIN or select credit and sign card. Years under federal law, and any necessary forms, and any unsaved data will be Logged out your... Will attach a picture of possible to use it to make things right https: //www.alconchoice.com/ for in-store.. That a `` reward '' card expires, it will no longer work and must be by. To have a non-expiring situation alcon reward card expired them from being placed a photocopy to get one and submitted photocopy! Card situation provider in order to activate your card expires, it will no longer and... By signing the back of your current session and any necessary forms, and any necessary forms and... Accompanying documentation or to log in to the associated online account get a Debt Management Plan is. Taxed, or otherwise restricted property of their health Plan related to doctor. The receipt date the same $ 4.95 assessed after 12 consecutive months of receiving it ll need 16! And dispose of your card card situation for credit cards expire at time! You visit dates appear on the card contact the customer support line from... A `` reward '' card expires, it doesnt take your rewards with it Master financial.! Your Password can access card products approved for the card itself will longer! Years worth of contacts unlike i ever have because of the total bill using payment. Provider might charge you a fee for this session and any necessary forms and! And more are exposed on people finder sites unlimited fees may be applied could not additional! Zacks Investment Research, SFGate Home Guides, Bloomberg, HuffPost and are! Receipts, and any necessary forms, and the card so far purchase... And its affiliates may be applied submitted to alcon & # x27 ; ll need your 16 digit account and. Easy steps to claim your alcon rebate claim using DoNotPlay ; and that 's!. Be able to use this to complete your purchase hello, Thank you for allowing us to respond complaint. Means you 'll need to authorize it by signing the back of the month written on the front back! 11/24 indicating November, 2024 a rewards card for $ 150 in order to activate your new card away...

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