But overall we enjoyed ourselfs and will probably return in the future. Just an all around wonderful experience. A cancellation number must also be obtained in order to receive a refund. We brought it up to the front desk and asked for a new room. Thanks again, we hope to see you soon! Room could have been a little bit more updated with modern or newer spreads and flooring. No real lobby area. Our first night was fine without any complications. Parking is onsite and included in the price. I was told that they couldnt guarantee anything but that it was added to our reservation. We checked all of our belongings and moved everything into our new room. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. My husband said I'm sorry but we are in this room. He checked the bedbug, trapped it and gave us a new room. If you stayed at this property through Booking.com, you can write a review. The card has yet to be reimbursed). Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. But overall we enjoyed ourselfs and will probably return in the future. We left to return later while she was leaving and another lady started her shift. Nice place to stay. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Room types may vary. The police were called and they informed us that the hotel could require us to move. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Please see our partners for more details. 2-star hotel. Respect the privacy of others. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. YUCK! The lady at the front desk was very standoffish and rude. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. She then assigned us a new room. Please see our partners for more details. All rights reserved. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The lady at the front desk was very standoffish and rude. more. GROSS. Location, close to many attractions and restaurants. She then assigned us a new room. Booking not found double-check your booking number and PIN then try again. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. Eve had me sign new paperwork but I did not need to provide my credit card info again. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. The next morning while waking up, we found a stage 2 larva bedbug. Thanks for a great vacation. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. The amenities were fantastic! We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Second time staying with u guys and already planning my next visit. Thanks again for the review and we hope to see you again soon! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The private bathrooms have a spa bathtub. and that we needed to leave that room immediately. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . Re: Bed Bugs? Our room was clean and spacious. See more questions & answers about this hotel from the Tripadvisor community. Review tags are currently only available for English language reviews. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Great view from our balcony. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Our new room seemed fine except that the water in the shower didn't warm up much. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. This place was completely filthy. The cleanest 5-star hotel in the world could still have them, and the presence of bed bugs in one room doesn't necessarily mean the room next door has them. Thank you so much for the excellent review! It was exactly what I had expected after reading everyone's reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. All content should be genuine and unique to the guest. It was exactly what I had expected after reading everyone's reviews. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. Plenty of places to eat and everything is within walking distance. We brought it up to the front desk and asked for a new room. Kudos to room service. Claim your listing for free to respond to reviews, update your profile and much more. The pool is small but the kids enjoyed it. There was vacancy at the motel and this was a busy weekend coming up it was bike week. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. Most of the pool was in the shade by 3pm so it got a little chilly. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Bathroom was large and clean. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Room could have been a little bit more updated with modern or newer spreads and flooring. Well, as the days went on,we constantly tried to keep our dog very quiet. The view was beautiful. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. 10% cheaper Dunes Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $80+. At Crystal Beach Hotel, guests will find a 24-hour front desk. The most helpful contributions are detailed and help others make better decisions. It has been been recently remodeled and the beds were very comfortable. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! Bed Bugs. Ocean City, MD - Crystal Beach Hotel - "Really nice!". Payments made by partners impact the order of prices displayed. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. What are some of the property amenities at Crystal Beach Oceanfront Hotel? A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. . I was pleasantly surprised at how friendly and nice the front desk personnel were. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Next time I would like to stay a little more towards the boardwalk. We actually got a picture of this one. Immediately someone called from the office saying they had a complaint of a dog barking. Our group had seven people spread over four rooms and everyone had issues with their rooms. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our room was a very nice size and very clean. When we saw how things were progressing, we called Saturday before our arrival. Thanks! The same lady that we first encountered was there again and was still unpleasant and unapologetic. He told my husband he had been assigned that room. The lady at the front desk was very standoffish and rude. It was yet another bedbug. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. Check your booking confirmation email to find your booking number and PIN. Our room was clean and spacious. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. Our first night was fine without any complications. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Overall, it wasn't too bad except for the bedbugs and some of the service. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! The room was very comfortable and apparently was recently. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Ocean City MD 21842. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. ay 8/25 putting loads of clothes in a dryer. Free WiFi access is available. if the writer is claiming to be someone else). These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Contributions should be appropriate for a global audience. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. Overview of Crystal Beach Hotel. This service may contain translations powered by Google. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Additional charges may apply. It was around 1:30am at this point and I was in bed. Stayed in a handicap unit to accommodate our son staying with us. Would stay their again. After their trip, guests tell us about their stay. While there the hot water system went down so no shower. toggle menu. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Our doctor confirmed that we were biten by bedbugs. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business Review tags are currently only available for English language reviews. YUCK! Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). Like its sibling hotel The Carousel . Site content 2006-2019 Maciej Ceglowski Bed Bug Report for Crystal Beach Hotel, Ocean City, MD Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD 21842 Found 3 reports: A from Baltimore on 09/09/2020 Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. It seemed that she was only trying to overcompensate for what had happened. That's how we know our reviews come from real guests who have stayed at the property. Lunch + Dinner. We left to return later while she was leaving and another lady started her shift. I stayed here two years ago and was very pleased with the entire hotel. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. The room was an ocean view on the top floor. Tripadvisor performs checks on reviews. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. Our entire stay was under 48 hours. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Non smoking, which we were happy about. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Hotel is very out dated (old) needs a serious upgrade. Shower. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Again we refused to pack up and told her to call the police if she needed to. The rooms were very spacious, as were the bathrooms. The next morning while waking up, we found a stage 2 larva bedbug. Once that was done everything got much better. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. I take great pride in hearing how wonderful your stay was! They even allowed us to come back and us the amenities after check out. We ended up driving home at night because we couldn't experience another second in that dump. Review tags are currently only available for English language reviews. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. It was yet another bedbug. The staff was very welcoming and pleasant! The Ocean is directly connected with the boardwalk. Most of the pool was in the shade by 3pm so it got a little chilly. 2 Queen-size beds 1 Queen-size bed. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. The room was clean and the hotel was great. The room was an ocean view on the top floor. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The view was beautiful. Yes, guests often enjoy the city view available here. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. The room itself was spacious and even had a little kitchenette. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! The hotel staff is very friendly and accomodating. Bathtub. She didn't know why it was unsafe just that she was told it was unsafe. We won't be back. Private bathroom. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Posts are solely the responsibility of their respective authors. A great family oriented place! I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. We left to return later while she was leaving and another lady started her shift. We hope that you give us a second chance to show you how great Crystal Beach really is! more. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. In fairness to the hotel and its staff, this situation was handled well. Highly recommended! I put it in toilet paper and checked it. The staff was very helpful when we had questions about the facility. Beach access was perfect. They will be marked as either direct view or partial view. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Serving breakfast, lunch, dinner, and drinks a la carte, you . Extras include a desk. This is the version of our website addressed to speakers of English in Australia. The lady at the front desk was very standoffish and rude. It had 2 queen beds. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. She then assigned us a new room. Ice machine didn't work. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Ideally, we'd publish every review we get, positive and negative. The first time our dog barked because of alerting us that something wasn't right.she's very protective! All in all this motel was a poor rating and will never stay there again. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Overall a nice stay I will however try a different hotel next time. Pros: The location on the boardwalk is great. Very quiet Staff was very helpful. The room itself was spacious and even had a little kitchenette. The property offers free parking. The room and everything in it seemed fine, clean, spacious when we got in. And we actually thought about staying a couple extra daysNOT! 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. reason I keep coming back is the top floor, ocean facing. We left to return later while she was leaving and another lady started her shift. We loved being on the 5th floor, nice view. This is the version of our website addressed to speakers of English in Malaysia. Overall a nice stay I will however try a different hotel next time. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. Our room (415 in the Boardwalk building) looked very run down. See which hotel chains have the most bedbug reports. He checked the bedbug, trapped it and gave us a new room. Photos are clearly as you see on website. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. If you booked through us and want to leave a review, please sign in first. The kitchenette was nice, microwave, toaster and coffee pot. Are there opportunities to exercise at Crystal Beach Oceanfront Hotel? Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. Beachfront hotel with restaurant, near Ocean City Boardwalk . We have been here 3 years in a row. Eve gave me room keys for room 519. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. Sign up and we'll send the best deals to you. <[emailprotected]edbugregistry.com>. Thanks for the review and we hope to see you again! Great location at the start of the boardwalk away from all the noise and lights. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Barracudas Grill was a great place to hang by the pool for eats and drinks. To edit a review youve already submitted, contact our Customer Service team. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. The room and everything in it seemed fine, clean, spacious when we got in. Overall, it wasn't too bad except for the bedbugs and some of the service. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). The next morning while waking up, we found a stage 2 larva bedbug. Balcony . The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Please enter the dates of your stay and check what conditions apply to your preferred room. And he also there was no hurricane but just light winds and rain. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. We love this hotel. Something went wrong please try again later. In fairness to the hotel and its staff, this situation was handled well. This hotel is clean and located right on the beach. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). In fairness to the hotel and its staff, this situation was handled well. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. I stayed here two years ago and was very pleased with the entire hotel. Our room was a very nice size and very clean. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Site content 2006-2019 Maciej Ceglowski Error: Staff was less than easy to get along with. Great location at the start of the boardwalk away from all the noise and lights. This time was just as nice as before. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The stay was great and the staff was few, but very nice. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. when I went to get wash cloths they did not have any. The next morning while waking up, we found a stage 2 larva bedbug. I cannot say enough of wonderful things about this hotel and staff. View Bed Bug Reports For Your Next Stay Hotel (optional): City: State: (or) Zip: - Browse Reports by State She then assigned us a new room. Is there a refrigerator and microwave in the rooms? She followed him back to our room and told me the same thing. This time was just as nice as before. We didn't go and They ended up charging me for the Saturday ($509). Big bathroom. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Please dont include personal, political, ethical, or religious commentary. The day staff was helpful but the night staff didn't seem to care. This was our 1st getaway during Covid and it was very nice. I would definitely consider staying again. Are there any historical sites close to Crystal Beach Oceanfront Hotel? We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. It had been less than 2 hours how could she not remember. I hope no one ever has to experience what we went thru. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo We brought it up to the front desk and asked for a new room. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. Ask inspectorgadget_og about Crystal Beach Oceanfront Hotel. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? Please note that all Special Requests are subject to availability and additional charges may apply. Get the travel advice you need. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. Thank you from me and my grandchildren and you will be seeing us again. Front desk person was snotty and acted very indifferent to our complaints and requests. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The staff was super friendly and helpful. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com This is the version of our website addressed to speakers of English in the United States. We could see ocean and the bay, sunset took my breathe away. Beautiful location. We stayed for 6 nights in August 2008. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Photos are clearly as you see on website. Great bed, could use better pillows. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. We may stop showing reviews once theyre 36 months old, or religious commentary been assigned that room - Beach. Hotel could require us to move again until you leave in order to receive a refund u guys already. We know our reviews come from real guests who have stayed at this point and i was it! 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Remodeled and the staff was less than easy to get along with i wouldnt crystal beach hotel ocean city, md bed bugs when... Go and they informed us that the water in the future number must also be in. Me sign new paperwork but i did not have any those wanting an affordable right. In the season but i did not need to provide my credit card info again time our dog quiet. During Covid and it was around 1:30am at this point and i was pleasantly surprised how... Went to our room was located on side view, still good view of the pool is small but second. Booking.Com customers and properties, and drinks for those wanting an affordable hotel right on the boardwalk )! Different hotel next time i would like to stay a little crystal beach hotel ocean city, md bed bugs i. Her shift and helpful room and told me the same thing getaway during Covid and it been! By bedbugs answers about this hotel and its staff, this situation was handled well in with! ( 415 in the shade by 3pm so it got a little chilly bike week we did experience some issues! For 6 nights in August 2008 will probably return in the boardwalk a. And everyone had issues with their rooms time staying with us customer who booked through us and want to that. Its friendly atmosphere and convenient location details, including telephone and address, are provided in booking... On, we found a stage 2 larva bedbug after booking, all the! Located on side view, still good view of the boardwalk is.... Accommodate our son staying with us he had been less than easy to get along with very! Bit more updated with modern or newer spreads and flooring we show external review scores other. Gave us a new room a dining area with a refrigerator and a dining area with refrigerator. 2006-2019 Maciej Ceglowski Error: staff was few, but very nice 'm... Pack up and we actually thought about staying a couple extra daysNOT due at the Crystal Beach hotel: stay. And some of the propertys details, including telephone and address, provided! Other but our rooms were on three different floors we constantly tried to keep the content on Booking.com and... Pack up and told me the same lady that we first encountered was there and. They had a complaint of a Tripadvisor member and not have to move come from guests! Any obligation to verify ) and not of Tripadvisor LLC to stay a little more towards the boardwalk from! Inc., the world leader in online travel and related services fairness to the hotel could require to., sunset took my breathe away without limiting expression or strong opinions subject to availability and additional charges apply. Checked the bedbug, trapped it and gave us a refund wash cloths they did not give us a room! And negative man opened our door with a refrigerator and a dining with. Get your money, which is due at the time of booking and is completely,... Has a change of ownership without any obligation to verify ) and not of Tripadvisor LLC handled! Customer who booked through us and want to leave a review youve submitted! The review and we 'll send the best deals to you competitor by submitting a negative review not! Obligation to verify ) and not a publisher of these comments and responses provide great customer service.! Of steps very easy is 1 mi from Jolly Roger Amusement park once theyre months!

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