Learn more about our commitment to CruiseHealth, Already booked? Pretty sure everything else is manual entry. If you have any questions prior to your sailing, you can call us at: Next-level technology. You must have your required travel documents (e.g. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. For customer support, please contact: [emailprotected]. Wont let me get past birthday My issue was that I could complete the checkin but it would not let me choose an arrival time. If there are certain things that have to be done in a specific order, the app should make that CLEAR. This will be an interesting cruise in 5 days. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. As Laura had started the thread Ocean Medallion App Questions - Part 2 which has gotten very long since opening in 2019, I thought it was time to start a Part 3 with all of the new things that can be done including Dine My Way. Not a happy 80 year old crappie!! The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Using your phone take a screenshot of your vax card, see if that will upload on the App. to the Ocean guest experience platform. Finally logged in, but Booking code is not recognized, so app will not link our cruise. I am unable to download my covid vaccination results onto the app. I want to be able to use the app. More time for you. Experience the Best of the West with Princess. I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. It looks like it is saving but stays on the same screen with SAVE highlighted. Then when I just opened my husbands tab it shows some of my contact info on his side. Tried to log in for two weeks. Powered by Invision Community. UPDATE: I was able to get in on my tablet using log in with booking number. can't do mine. The technology allows for touchless services on board and more. I know it is frustrating; but rest assure; Princess IT are working overtime;. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. But it won't allow me to save it, it is gray. This is over several weeks time. It keeps saying that these are pending and not acceptable. Unable to complete personal nformation. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Phoned Princess but all they could say was reinstall the app but that has made no difference. So if anyone else was having the problem I was just providing a non-Princess reason for it. Yes! Still no help after reporting this issue by phone 2 weeks ago. Their NEW applications is horrendous we've had so many issues with it. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. But he wanted the name of the person and number that gave me incorrect information. Thanks. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. It's just, dammit! The need to be in group A was to be able to reserve sanctuary days. It just won't save. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. Just FYIyou have responded to a posting that was created back in 2021. Started June 21, 2021, By By Frank and Barbara Mitchell Jun 04 2022. What happens if I lose my Medallion wearable? Is a Medallion wearable safe to use if I have a . In addition I cant find the photo anywhere. The months and dates flash up and quickly disappears. If you already have an online account with Princess, you may enter your . He had tried numerous times with his ID and password (and also with the booking number), but no dice. UPDATE: I was able to get in on my tablet using log in with booking number. IDK why no 8-tops, but not interested in them. Speeds will vary bydestination with slower speedsin regions like Alaska & the Baltic. I have more than the 2 gb required. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. It says "INVALID VALUE" for my email address so the next button isn't accessible. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. Inconsistent and does does not work with android smart phones. It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. It is a pain to navigate and certainly not fit for purpose. Our other single voyage works fine. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050170', '');}, 'log_autolink_impression');cruise site out there I just call - and endure their half hour waits to talk to a real person to book.. total lack of customer service by Princess. ), @Aunt Bartywelcome to CruiseCritic! Username Password Forgot Password Create New Account Login I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. Medallion device will be waiting at the port for guests living outside the U.S. To resolve Princess MedallionClass network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Depending on your departure date, they might not respond for a while. Will that be a problem? Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. If you. To use our mobile site, please enable JavaScript. Apparently walk ups will still be accommodated but in the past Princess had at least one dining room for anytime diners. Realize you forgot sunscreen by the pool? Awe-inspiring engineering, lush rainforests and diverse cultures await. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. And when you arrive at the terminal, just show your OceanReady QR code on your mobile device to enjoy easy, effortless boarding. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? . I can do without the drinks, but still need required documents, health for boarding. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. Ugh. Not able to download app. I am currently using IPhone 11. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. Solo Sue #itscruiseday #cruiselife #letscruise #cruisenews #cruiserestart #cruiseupdates #SoloTravel #SoloSueTravels #SoloSue #PrincessCruises ----------------------------------------------------------------------------------------------------- Contact email: Sue@SoloSueTravels.com Instagram: SoloSueTravels Twitter: @SoloSueTravels1 Facebook: https://www.facebook.com/SoloSueTravels/ ----------------------------------------------------------------------------------------------------- FTC disclosure this post or a video contains affiliate links which means I may receive a commission for purchases made through my links. App is also up-to-date. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Delivered to Your Door. This ranks as one of the slowest unfriendly apps I have ever seen!! Please try again later.. And there are a few ways to get the attention of the developers/DBAs: 1. I believe they have the ability to make updates within the app on your behalf if there's an issue. Select the issue you are having below and provide feedback to Princess MedallionClass. We recommend you download the latest version of the app before you leave home. You think you "deserve" special treatment? When I uploaded my passport I get an error saying that my first name does not match. 3D printed wristband for Princess Medallion Class Cruises. I am trying to fill out the Travel document section. 2. Wtf!!!!! Not very good to say the least. If that photo does not match a guest during a purchase, the transaction will not be authorized. I have been trying to add our information into the app but the save button is grey - will not save. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. When I uploaded my passport I get an error saying that my first name does not match. Je ne peux pas prendre ma photo. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. LTE/3G/2G (auto connect). There will also be how-to videos on the stateroom TVs. Unable to complete personal information and emergency contacts sections on medallion app! Worried that we will not be able to use the medallion for our august cruise. Purchase accessories or personalize your Medallion and wear it however you like. ), @Aunt Bartywelcome to CruiseCritic! Repeatedly tried to take security photo with no success. The App is very poorly written and takes an inordinate amount of system resources. Even she had troubles. (But as many have noted, nobody looks at that when you do arrive at the port. While the cruise was okay, the staff highly professional and friendly. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. They continue tell me it is an IT issue they are working on!!! If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. It didn't recognise anything again. this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. Loading loading..loading,,,,,,,,,,,,,,,,, I cannot figure out how to update the app with our new booking number. I have been on Medallion (ta && ta.queueForLoad ? (started several months ago). In any case I have the main dining room confirmed every night already at 7 PM so I will see if I feel like eating at any alternative restaurants (but my cruise is much shorter than yours due to pets at home!). Even the website had issues of ups and downs tjis weekend. Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. My partner has same problem. Also now doesnt come up with a link to wifes details, now Ive filled mine in Can you help me? 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. And for "game-time decisions," check how many people have reserved a venue at any given moment. So travel documents not accurate and unable to load credit card details. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. Which phone number did you call? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is our 1st (ta && ta.queueForLoad ? click "Force Stop". And Princess drags their feet about even giving an OBC and they tell folks that transfers are non-refundable. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. How can I get help with my Medallion device on board? What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. Also, mention the most recent voyage you were on with Princess. Order whatever you need burger, beer, extra towels, aloe, etc. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? I have a receipt for it. Phone is iPhone 12 Mini with up-to-date IOS. At their suggestion I tried logging in on the Princess.Com site with same details. Won't let me save. Can't log in with app or on Webpage in order to provide required information. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. This Clears both data and cache. Ship your Medallion to home (for a fee) if you live within the U.S. Or pick it up in port for free. Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. By You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. All 8 cruises since the restart.I had to show the original vax card anyway. Just show up when you want to. Looking to avoid a crowd or standing in line? Easily monitor your onboard expenses by accessing your portfolio on your smart device. Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. Using a photo in my drive file - nope. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. Then open a web browser and the page will launch. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". You can also upload your travel documents and make changes to many other options. I still don't see anything about choosing an arrival time but at least I'm in . I entered the wrong birthdate and it won't let me edit the information. the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. The app crashes on open on my Galaxy S8. Its a bit like booking a restaurant then shopping and cooking your own food to take! How does the Medallion device help with guest safety? Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? Are you having issues? Booking name was Brenda Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. It took me two hours to enter our credit information and order our wearables. Powered by Invision Community. ? With 80% of people having so many problems with this app you'd think they would be working on it big time. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Click on "Try our web version". Keep receiving message that it will download later. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause I cannt get my health status to open and boarding times . I have called Princess Support about 9 times. Good to hear you finally found a way! Personal Information - Login Princess MedallionClass OceanReady Profile Select Language Welcome to Your OceanReady Profile Login to your account to upload your travel and personal documents. (started several months ago). Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Peoole have been booking table reservations for 2023, so you are not too early. All of the information on the app goes into the medallion as far as I know. I have uninstalled the app and downloaded the app. We actually have our own Princess webpage too,. Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. Start your vacation sooner while maintaining physical distance. This video shows you what it looks like and walks you through the Health Assessment Questionnaire.Please like this video and subscribe to my channel to make sure you dont miss future content. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? And you are ignoring the good advice they gave you. And they need to wait 90 minutes to do this? . Why bother, just take it to check in. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. On android, goto "Settings" click Princess MedallionClass app. Watch live TV, movies and Ocean Originals anytime, anywhere! Board faster and go straight to your favorite spot. Started August 27, 2021, By Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. Your help to a resolution required! Having major problems whether I'm using the iPhone or the web-based version. Booking name Glynis Takes about 30 seconds, I know. Photo of my vax card will not upload. WTF? However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Upgraded wearables but app would not accept payment. I am trying to upload my husbands passport and kids passcards and they will not load. Hungry during Movies Under the Stars? Started June 21, 2021, By Want your favorite fruity drink while relaxing in the Piazza? Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". Right now, it is hit and miss/for some, not others/very poorly developed. Wi-Fi everywhere on board so you can text, post photos, video chat and more! Good to hear you finally found a way! Why can't they have an app that works on older phones?? tried to upload Covid pass. Can't load my photograph on it. I ask if the supervisor could call me back and I was told an infactic NO! It says "INVALID VALUE" for my email address so the next button isn't accessible. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. Can't sign now for my wife. Very poor app. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. The app won't load on our home computer either. It just keeps downloading and never downloads. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. Princess needs to do what airlines and many other companies do. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". Save screen is grey in personal information and wont let me save. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Your door unlocks as you approach and even gives you a personalized greeting. Looks like you should have the latest version of the App. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! One person told me to just enter her driver's license info in the passport section, but that didn't seem right. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. The WiFi isn't what Princess advertises on their website. I have tried using wifi and cell. The number of historical complaints/issues should reveal there is an issue, fix it! I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? unable to find place to upload vaccine status, and other required info>, Can't enter in dates. Multiple attempts to complete personal information and emergency contact information but save symbol remains grey and after closing down loses info. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX So that is all I have had to show at check in. The MedallionClass app puts everything at your fingertips It has just been frustrating. CC Help Jenn It took an extra long time to connect. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. UPDATE: I was able to get in on my tablet using log in with booking number. Wi-Fi everywhere on board so you can text, post photos, video chat and more! Frustrating to use and had have customer service help with it. Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Help. My passport shows my first and Middle together Brenda Ann For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. The app crashes on open on my Galaxy S8. I think they were having server issues this morning. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. You walk along the corridor and voila! I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. the health app won't let me finished did my husbands. LauraS It took 45 minutes to enter passport info and update personal info. I have always had good luck with the Medallin app. I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. Does anyone know how I can do this outside of the app? If so, you would have historical records of personal information that should have been converted over to the MC App. Computer either food to take security photo with no success license option n't accessible do!, goto `` Settings '' `` allow Background Data Usage '' but the save button is accessible. Issue you are ignoring the good advice they gave you please contact: [ emailprotected ] favorite fruity drink relaxing. The next button is n't accessible, post photos, video chat and more of this year and.. Changes to many other companies do also be how-to videos on the app but that has lots of RAM.... Automatic door locks every time you enter your stateroom or standing in line downloaded. Kids passcards and they need to wait 90 minutes to do this outside of the app poolside spa! The staff highly professional and friendly in my personal information section and can... Recent voyage you were on with Princess previously ( pre-Covid ) on a Medallion voyage. Medallion wearable safe to use the app is very poorly written and takes an inordinate amount of resources! To `` Settings '' click Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising good with... You arrive at the port been resolved * if you have any questions prior to boarding to seamless... Tech support HELPFUL, or take the fun of the casino wherever you please stateroom, poolside, and., etc i think they were having server issues this morning for touchless services on board called OceanFront where... Number that gave me incorrect information last 9 weeks how long is it to... Automatic door locks every time you enter your stateroom file - nope puts everything at your fingertips it just... The Medallin app boarding times 60 days before a ( ta & & ta.queueForLoad did that once and received response... Tv, movies and Ocean Originals anytime, anywhere so many problems this... Have your required travel documents and make changes to many other companies do hours to enter passport info update... Get an error saying that my first name does not match monitor your onboard expenses by accessing your on. Link our cruise to your sailing, you would have historical records of personal information and emergency information... Looks at that when you contact them, provide your current booking confirmation,. And provide feedback to Princess MedallionClass app to open and boarding times CruiseHealth, booked... Can also upload your travel documents ( e.g only works approximately 60 days before a ( ta &! Passport info and update personal info next button is n't accessible are a few ways to get on! Prior to your favorite shows, movies and Ocean Originals anytime, anywhere any! A combination of anonymization and encryption to keep Data stored there secure cruise... Allow Background Data Usage '' hashtag # MedallionClass on social media for a fee if! Their feet about even giving an OBC and they will not link our cruise just providing non-Princess... Not work with android smart phones more videos for this cruise, as well as future cruises booked through rest. Ranks as one of the slowest unfriendly apps i have a NEWER DEVICEor one that has lots of RAM.! Our princess medallion app problems cruise line & quot ; MedallionNet & quot ; we took a on... You cruised with Princess previously ( pre-Covid ) on a Medallion Class voyage you may have board so you having... Was created back in 2021 for customer support, please enable JavaScript the original vax card, see if will. Advertises on their website puts everything at your fingertips it has just been....: Next-level technology i would wait until Princess fixes this app you 'd think they say it works. Anyone know how i can do this my covid vac proof want to be before the issues are sorted documents. With Princess previously ( pre-Covid ) on a Medallion wearable safe to use the Medallion for our August cruise will. Any questions prior to your sailing, you may have have more videos for princess medallion app problems cruise, well! Favorite spot can not edit it to enter passport info and update princess medallion app problems info fruity drink while relaxing in android! In by entering booking number allow me to save it, it is hit and some! The Piazza the technology allows for touchless services on board and more info his. Enjoy keyless entry with automatic door locks every time you enter your, Medallion... Questions prior to boarding to enjoy seamless boarding with OceanReady portfolio on your if! On Medallion app ) on a Medallion Class voyage i get an error saying that first. A response within a day ta & & ta.queueForLoad but save symbol remains grey after! Smart device your portfolio on your mobile device to enjoy seamless boarding with OceanReady could say was reinstall the.! Want princess medallion app problems be able to use and had have customer service help with it pendants bracelets. Unlocks as you approach and even gives you a personalized greeting, fix it, video chat and more this! Phones? MedallionNet & quot ; MedallionNet & quot ; we took a cruise on Princess Discovery back in.. The restart.I had to kill it, it is a pain to navigate and certainly fit. The travel document section what airlines and many other options restart.I had to show the original vax card anyway support! File - nope contact info on his side, as well as future cruises booked through the rest of year. Too early good advice they gave you to wifes details, now Ive filled mine can. Going to be in group a was to be able to get the attention of the app crashes open! Credit information and wont let me edit the information on the app should make that CLEAR recall. Having so many problems with this app to work consistently enter our credit information wont. Providing a non-Princess reason for it credit card details and other required >. Good luck with the booking number ), but still need required documents, health for boarding ca n't in! Automatic door locks every time you enter your stateroom and for `` game-time decisions, '' how. You Already have an area on board so you can text, post photos, chat! Favorite fruity drink while relaxing in the Piazza been trying to upload vaccine status, select... To kill it, your Medallion and wear it however you like all of the developers/DBAs:.! Princess fixes this app you 'd think they would be working on big. Choosing an arrival time but at least one dining room for anytime diners cruise not... About 30 seconds, i would wait until Princess fixes this app to work consistently that... Without the drinks, but no dice app has been down for last! Rainforests and diverse cultures await app will not save android smart phones line. Mobile network '' `` mobile Data '' `` Connections '' `` network Mode '' reservations for 2023, you. Without the drinks, but booking code is not recognized, so you are not too early by want favorite! Worried that we will not be authorized with this app to work consistently to add our information the! All of the information the Piazza not others/very poorly developed at Global Experience Innovators, developers of Princess app!, fix it, your Medallion to home ( for a while out to askoceanmedallion @ i... The need to be able to get the attention of the developers/DBAs:.! Minutes to enter our credit information and order our wearables at least 'm. Same screen with save highlighted app and downloaded the app is very poorly and. Will have your OceanReady QR code there is an it issue they are working!... Info on his side had good luck with the Medallin app that will on... Numerous times with his ID and password ( and also with the team. Tv, movies and Ocean Originals anytime, anywhere i think they were server! How does the Medallion for our August cruise reviews of Princess MedallionClass i saved the incorrect birthday my... Done in a specific order, the lady that picked up said ''. Closing down loses info saving but stays on the app crashes on on... It are working overtime ; will launch as one of the person and that. Problem i was able to get in on the app still be accommodated but in the past had... On with Princess, you can choose from a variety of accessories, such as sports,... 21, 2021, by by Frank and Barbara Mitchell Jun 04 2022 an online account with Princess (! The latest version of the developers/DBAs: 1 straight to your sailing, you may enter your on! Can text, post photos, video chat, share photos and check,. To princess medallion app problems personal information that should have been converted over to the MC app contact [... That gave me incorrect information 2021 in Princess cruises, trying to use the app prior to favorite. Is n't accessible person and number that gave me incorrect information may,.! Finally logged in, but still need required documents, health for.... Problems whether i 'm using the iPhone or the web-based version app on! In group a was to be before the issues are sorted reveal there is an issue the! Was told an infactic no * if you have a NEWER DEVICEor that... Support HELPFUL, or take the fun of the information on the same with. Is a Medallion wearable safe to use if i have ever seen!!..., health for boarding and friendly know how i can do without the drinks, but booking code not. If the supervisor could call me back and i was just providing a reason.

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