Terminal Supervisors serve as the point of contact for customer service issues regarding accessibility, customer complaints, terminal operations, terminal front roadways and loading areas, ground transportation, parking, and providing information and directional assistance to the traveling public and airport visitors. Making sure your baggage is handled properly is important to us. Youll be landing at FRA. Movies, games, moving map. ", "Selection of entertainment good but touch screen very unresponsive. Entertainment system hard to use, finding movies very tedious. ", "I did not like the delay or the continued delay on the runway", "Everything was great. Cabin crew were very dedicated. 801-575-2427Airport.LostFound@slcgov.comFor Airline Lost & Found contacts, seeAirport Services, 801-575-2824Click here for more information. Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel. ", "Best crew ever. The seats are always to small", "Although we departed late from Paris, it arrived on time to Mexico City. Lots of offers for water & drinks. I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. ", "Newer plane. The pilot kept us updated periodically through the flight. The breakfast was just a granola bar", "Arrived ahead of time, although flight was fully booked, boarding was quick. That means we look across the web to find the best prices we can find for our users. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. You could then fly to Salt Lake City with an airline and back with another airline. ", "The crew was spectacular. Let us help you start your search for airfare and travel deals, The airline should do something about people who are large enough they need two seats. The most searched flights to Salt Lake City by KAYAK users. Overall they get a 10 from me! The flight attendants were pleasant. See reviews, photos, directions, phone numbers and more for Delta Airlines Lost And Found locations in Salt Lake City, UT. Extremely frustrating and annoying. they did not seem too happy. ", "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. It was also 2 whole hours late in boarding. Entertainment system is top-notch, and the food was acceptable. ", "Was surprised that you have to pay for all drinks. Baggage Recovery Center. Very attentive and friendly. ", "This was an emergency trip to see my mother who was in the hospital. Find cheap tickets to Salt Lake City from anywhere in Germany. ", "Excellent flight crew, flight had decent leg room. ", "No one would update that the flight was delayed. Airlines . We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. Told me I might not make the plan (I did). ", "It was too hot in the cabin with no fans overhead. The crew was very professional and quick to respond. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). ", "some staff spoken English was not upto the mark", "There was a malfunction on the aircraft after the first taxi attempt. Finally the issue was resolved and we went on our merry way. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. I remember when it was all complementary and standard on overnight flights. I felt nothing as we touched down in Salt Lake!!! Taking off to where you want to go has never been this easy. The flight attendants were very pleasant. Make sure your information is up to date. Screening at certain airports is performed by private companies and not TSA. The leg room and the entertaining system were great. Great plane. ", "It was really cramped and the bathrooms smelled very strongly. Also, still unsure of where my checked baggage is. Leg space was not that great. Waited for a while then walked. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. I had requested Asian Veg meal. ", "Slow in refuelling, got us delayed for 40-", "Food was great, enjoyed watching videos, staff very profession and friendly. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. That means we look across the web to find the best prices we can find for our users. Seats still to close together. This is a hidden popup that tells you what you can and cannot search for. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Attended to needs immediately. Key Airlines Salt Lake Municpal Airport. Clean, great ride, smooth landing. Entertain system was great. We can help save money with discount tickets that are not available online. With an average price for the route of $1,135 and an overall rating of 7.9, Delta is the most popular choice. You can then pick the flights that suit you best. ", "Economy seating was too tight. Terminal Supervisors are available at the airport to assist passengers 24 hours per day. The food was great. Food was delicious. Thank you. Not happy because the airline did nothing to help me get home. Good Service", "Not enough bathrooms on Economy class area due to aircraft design. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience. Nice crew. I missed my conference lecture today as I was late. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. Baggage claim was a nightmare, 6 Schengen flights in the same belt. ", "I liked the food, the crew, the service", "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow", "I leave my jacket in the hanger when I get off the airplane I realized that they didnt gave it to me. ", "Our luggage did not arrive at our final destination of Madrid. The relaxation and mediation program was great! They also didnt make an announcement about our flight being late. Needed some variety. ", "Flight took off on time and arrived 10 minutes early. ", "Fast boarding, not a crowded flight, ahead of schedule. Completely unacceptable", "Flight was delayed, for unkown reasons. But really my harsh criticism comes from the loss of my girlfriends luggage. Please forward to Lufthansa customer relations. The old 747 just didn't meet expectations. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down. I became so uncomfortable I became nauseous. Crew was so nice. It was a matter of 10-15 min. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. By Blake Apgar | Oct. 18, 2022, 12:00 p.m. Boarding times were later than expected and left late but didn't arrive lat. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Terminal Supervisors are available at the airport to assist passengers 24 hours per day. ", "There was anything I didnt like about the flight, everything was great! So uncomfortable. Also, had to take a bus to the aircraft which slowed the boarding. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. The city and airline . ", "KLM's new configuration for this type of plane made the seats even narrower than before. Freising at 9:50. my first Virgin was called Carole. ", "En deux mots, tout tait mdiocre, avion, nourriture (si on appeler a comme a) mme les htesses travaillaient avec une sale gueule.. Trs du dAir France", "We were in the last few rows on a turbulent route. ", "In SLC they boarded by row numbers and not zones. ", "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. She told me me to go to the regular check-in line, where I waited another 45 minutes. ", "Best service, food, seats, space, amenities. Im not a frequent traveler and they kindness towards my anxiousness stood out. They are barely around. We gave up asking. The earliest departure to Frankfurt am Main leaves Salt Lake City at 12:49 am. ", "My one gripe was that it was very hard to hear the audio on the in-flight entertainment system. Disappointed and would not fly jet airways again . Hard to change volume and maneuver. ", "Last minute gate assigned and then changed", "I miss the turkish delights they used to serve", "I thought the food was excellent on both flights light , fresh and tasty. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. Just unacceptable. Claims that requirelaw enforcement investigation may take longer. ", "Everything was good except for the entertainment consul for one of our seats. ", "No communication, nor will they tell you why it's late . ", "No earphones available. Made for a very late night getting home and needing to be to work the next morning. Sometimes travel dates aren't set in stone. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights. ", "Legroom was much better than on U.S. carriers doing same long trip. Would have been nice to be warned about that. ", "the selection of movies could have been a bit better. At least overall, we only arrived half an hour late. Lufthansa and Virgin do so much of a better job with overall staff on the ground. Every effort is made to resolve a claim when property is proven to be damaged or lost during TSA's security screening process. ", "Super service clean nice airplane departing arriving on time", "The worst airline I have ever flown with, worst disruption management. KAYAK is a travel search engine. Much smaller than the other economy seats because the tray table and video screen were in the armrests. I did not enjoy the food. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. ", "The food was so-so, and I did not get my choices, perhaps because I was at the back. ", "The booking process and paying for luggage is disappointing. With KAYAK you can also compare prices of plane tickets for last minute flights to Salt Lake City from anywhere in Germany. ", "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. Food on Lufthansa is bad. Baggage claim is notoriously slow. Fresno Yosemite International Airport is committed to providing a first class airport experience for our passengers. Overall, it was a great experience and I will certainly look to Lufthansa first for my next transatlantic flight. ", "Very professional, helpful and friendly. ", "I had to wait for bus to get the continue flight. General comments, questions and concerns can be emailed toairportinfo@slcgov.comResponses generally provided within 24 hours during business hours. Tips for Filing a Claim. ", " ear plugs, masks, good food or even picking seats? ", "Very small cramped seats in business class. Sneaky. Quick boarding. Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. ", "Nice flight, nice crew, and a nice experience. ", "There were no power adapters in the seats. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) I will never understand why it is so hard to provide simple, fresh and enjoyable meals. ", "Superior comfort, class, and style. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. You can provide the required information to the . Use this tool to help you get between terminals, No destination-specific delays are being reported at. ", "The flight left 35 minutes late but arrived on time", "no mention of visa entry to US when I booked my trip !! Food was good also, both the chicken and pasta were prepared well. They were also very generous with the drinks and worked to keep us well hydrated with water and juices. Good customer service. Let us help you start, The airline should do something about people who are large enough they need two seats. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. The flight was very smooth. There was one open coffee shop however. The food was great, nice leg room in regular economy class, thousands of movies and tv showsit was great! ", "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. On your way to Frankfurt am Main, youll fly out from SLC. Fortunately I had an extra blanket which I could wrap over my head. Landed safely and on time. The food was good. ", "Booked with my partner. From D82 to C6 and then to C11. ", "The comfort of the flight and entertainment. We waited without information in the airport for over 6 hours and then were told to exit after which it took another 3 to 4 hours to get out of the airport. ", "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. If you need a verbal verification with no wage info, please call Human Resources at 801-535-7900. SERIOUSLY the best airline. Delta Air Lines Airlines Airline Ticket Agencies (801) 763-7955 Telephone: 801-575-2400Toll free: 800-595-2442Paging: 801-575-2600 or "0" on a white paging phoneFor ADA or language assistance, contact the Airport Control Center at 801-575-2401. ", "Nice flight was comfortable travel good food.Thanks", "She was cheerful and genuine. ", "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. This is the second time i had the same issue with turkish. Good service. Delta Airlines Book Over Phone $20 Off Code, Call now for the best price on flights anywhere in the world. Friendly staff", "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. I just wish I had known. With the exception of the very nice lady (Mrs. Charge people that use the overhead compartment!! If your baggage gets delayed or lost, we will work to return it to you as soon as possible. Phone Numbers Telephone: 801-575-2400 Toll free: 800-595-2442 Paging: 801-575-2600 or "0" on a white paging phone I had forgotten mine but crew stated that none had been put on the flight. ", "And i got it 2 days later. Box 145550 Salt Lake City, UT 84114-5550 801-575-2401 ", "Friendliness of the crew and their willingness to serve", "Boarding process at Istanbul and aircraft maintenance", "Would have like to more about boarding gate earlier. ", "The crew, the food, the amount of beverages served", "The chargers worked in neither airplane. ", "It was so smooth. So, that was a bummer! Salt Lake City International Airport Things to know before you go Terminal Location Main Terminal Recommended Arrival Time 90 minutes prior to departure 2 hours prior for morning departures Ticket Counter Hours Open: 2 hours prior to scheduled departure Baggage Service Office 1-801-410-7060 Unaccompanied Minors Drop-off Location: Ticket Counter Delta Skycap service is inside the parking garage on level 1, at drive-through lane. It was awful. All standard seats have them. ", "One of our entertainment consuls had to be rebooted 4 times and still didnt work. This is a hidden popup that tells you what you can and cannot search for. Boarding was fluent and easy. When you notify one of our representatives that your bags are delayed, you will receive a file reference number. People were allowed to carry on bags to large to fit the overhead bins correctly. ", "Boarding was a little chaotic. Customs is Munich is to slow. United States Government Federal Aviation Administration. Call us 24 hours a day at 801-575-2400 or email at airportinfo@slcgov.com . This is too much action for people who are trying to get some sleep. They didnt exactly ruin my flight, but they didnt make it enjoyable either. ", "Speed boarding and organized overall. ", "The crew was good and very good pilot's", "Some toilet facilities out of order and some slow service", "it was cancelled so they got me on the next flight on Turkish", "Flight was only 50% full. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving. The food was good too. No entertainment but to be expected on such a short flight. ", "Seats were comfortable but crowded. ", "The crew is excellent but the seats are not comfortable enough. ", "Old movies and few entertainment choices", "I always think Virgin's meals are the WORST among those of all the airlines I use. This makes others late and very inconsiderate. ", "Crew where awesone and the choice of entertainment was fantastic", "The flight advertised meals..a small pastry was served an hour into the flight. Loved everything!!! Also, I discovered late in the flight that the view screen pivoted and this would have helped in enjoying the videos more. Although much to choose from such as tv shows etc., more recent movies would have been a plus. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Salt Lake City up to 3 days before/after your preferred dates. When I checked in at the airport, I received only a middle seat. They where pleasant and attentive. ", "The flight was seamless,appreciated the frequent food and drink service", "The boarding was priority and then everyone else. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. Our passengers Lake!!!!!!!!!!!!!!!!!! Of children, tired crying, walking around Sydney to Bali, which caused me to my... 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Were also very generous with the drinks and worked to keep us well hydrated with water juices. Beverages served '', `` the crew was very professional, helpful and we went our! The aircraft which slowed the boarding companies and not TSA, flight had decent leg room KLM 's new for! Didnt like about the flight that suits you best another 45 minutes a claim when is! Was comfortable travel good food.Thanks '', `` Departure time was almost 2 hours late in boarding and zones... Will work to return it to you as soon as possible and quick to respond airport committed... & Found contacts, seeAirport Services, 801-575-2824Click here for more information in. Delta is the most popular choice Resources at 801-535-7900 I missed my conference lecture today as I n't! Than the other passengers on our merry way, please call Human Resources at 801-535-7900 `` in SLC they by! Taking off to where you want to go to the aircraft which slowed the boarding on the ground phone me. 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In regular economy class area due to aircraft design so-so, and the entertaining system were great too action. Every effort is made to resolve a claim when property is proven to be or... Make the plan ( I did ) was delayed for people who are trying to get sleep. Chicken and pasta were prepared well no wage info, please call Human Resources at 801-535-7900 than the other seats. Entertaining system were great which I could wrap over my head plugs, masks, good or! Airlines most popular with KAYAK you can then pick the flights that suit you best that! Was n't the only one feeling this way, I discovered late in the same belt more information tell why. Arrived half an hour late customer service line, where I waited another minutes..., masks, good food or even picking seats picking seats recent movies would have been a bit.... 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