Bust your ass. I am good at putting Grocery and Bagger so I can help people put their items in the bags so nothing can be smashed or melted. Publix is a retail chain that offers several opportunities to new applicants. Questions for Delivering Excellent Customer Service. Q 1. If you have limited years of experience, you can also say you are open to new learning opportunities and salary should be something to add value and provide financial assistance to meet your daily expectations. Great! I interviewed at Publix (Atlanta, GA). Transfer to meat as a clerk. Common stages of the interview process at Publix according to 1,765 Glassdoor interviews include: Founded in 1930, Publix Super Markets is the largest employee-owned supermarket chain in the United States. For me the second interview wasnt even an interview it was just filling out information and being hired so congrats you got the job! Q 1. Examples included, I applied online. this gives you a fair chance to negotiate the best salary with your hiring manager at Publix. Q -1. Not trying to scare you but also don't want you going in and thinking its going to be the best job ever. This lets the interviewer know that you are keen to work with Publix as an employee. The company is owned by present and past employees and members of the Jenkins family, the founders of Publix. You can elaborate on your answer saying that you understand the crucial role customer service plays in the competitive world of retail, and will try your best to deliver a great service each and every time. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. I interviewed at Publix (Gainesville, FL) in Jan 2023. Soak up on job experience. Tell them that youd like to feel like an owner of the store, not a mere employee. It was more like having a conversation and lasted about 20-30 minutes. Easiest way to get full time is to go to Walmart. I applied through a recruiter. and our Make sure to smile and make eye contact. (Our apologies!) I hope you will be able to do well! Take pride in letting your hiring manager know that you will work at Publix as if the business is owned by your family. Ans: You must answer this question by stating details about your work experience which is relevant to the job role you are being interviewed for. Ans: You can face a challenge while stocking shelves and not being able to stock them appealingly. Create an account to follow your favorite communities and start taking part in conversations. This wasnt advertised on the box. Do not forget to learned something about the unique concept of Publix (the company owned by past and present employees), and about the charismatic founder George W. Jenkins. The founder of this store is George Jenkin. George Jenkins founded Publix in 1930. Describe an ongoing problem at your current or former employer that you were able to overcome. I interviewed at Publix. Before this, there was a couple screenings over the phone with the HR recruiter. Take Time to Practice. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I called a week after the first interview and was told I made the list for a second interview and the store manager would be back from vacation monday 4/8. Do you want to get a job with them? So, I went to the walk in interview event yesterday. Whether thats good or bad, it is entirely up to you. 29 Publix Customer Service Representative interview questions and 26 interview reviews. Interview Questions. She says to stay by my phone since he'll call me and tell me to come in and whatnot. What can you tell us about yourself? Glassdoor users rated their interview experience at. Bust your ass. No coding questions. Advice? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Q 2. I needed to know about the job so I asked if they had made a decision. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Q 2. He is the founder of InterviewPenguin.com website. Eugene works in a busy employment agency in Chicago and has nearly 20 years of experience in finding clients the perfect job. ^_^. Thanks yall! I'm anxious because I've tried to get hired at Publix since I was 17. I have not gotten a call yet. Remember that they may ask you why you left your last job, especially if you had a similar position as the one you try to get with Publix (cashier, sales associate, etc). Talk about an option to work some weekends, different weekdays, and ensure them that the job will be high on your list of priorities, right after school perhaps, and you want to do at least 20 hours per week. He said he spoke to the store manager about me and my interview should be sometime this week! There were behavioral and CS theory questions in 1 interview with the team. It is good to read the refund policy by Publix before you appear for the interview. Tell them about your work experience and how you are as an employee. Why do you wish to work for Publix? Q -3. You wouldnt just dismiss it, saying that theyd misread the price tag or something similar. Q 5. If you also apply for one, they will for sure ask about your availability. As of 2022, Publix is a Fortune 500 company with almost 1300 stores. His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company. Glassdoor users rated their interview experience at Publix as 78.0% positive with a difficulty rating score of 1.98 out of 5 (where 5 is the highest level of difficulty). Join. This interview tool enhances the performance of applicants during the interview. Ensure them that you would take a feedback of the customer seriously. 0; . Ans: You can showcase your willingness and talk about various customer handling skills that you choose to handle customers effectively. They were trying to conduct a FAANG-style interview without knowing how to do so properly. This allows the interviewer to assess your capability to resolve conflicts on a positive note. Secure that job position (The REAL Way) Patricia Isabelle 5.47K subscribers Subscribe 28K views 2 years ago PUBLIX IS HIRING Watch before your. interested in. Be prepared to be called in a lot or experience a blunder of short staffed nonsense. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. Second interview | Publix | Indeed.com Want to work here? Create an account to follow your favorite communities and start taking part in conversations. Give it 2 days - if no call, call back on the 3rd day and ask to speak to the person who interviewed you, Just say - "I am following up on my first interview I had with you". The store manager said that I seem like a great fit and will pass my application to the Stock Manager(she says he likes to interview his employees personally). Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. For more information, please see our Cart; chantelle jamieson married Easy, asks you about yourself and any prior work experience that you may have. You can expect a laid-back and friendly interview. https://www.job-applications.com/publix-application/ A former Publix cashier talks about the interview process, interview questions, how to get a job and wh. 1You can arrive 10 to 15 minutes before your interview begins. What will motivate you to try hard every day? Please select the appropriate button below to check the Publix Jobs Center and ensure you have completed all of your assessments. Find 6 answers to 'I had a second interview and the manager said he liked me and ask if I was interested in another position in the same area and I said Yes. Other questions you may face in your interview with Publix Super Markets. Ans: You can logically structure this answer and talk about possible career opportunities and professional skills you can develop to achieve personal and professional business goals to contribute towards the overall success of Publix. I thanked him and left him a thank you card. Made with in California 2023. It is also a good idea to link your skills and strength areas briefly with the present job role you have applied for. I applied for cashier, grocery, etc. Describe Publix in your own words? InterviewPenguin.com Your best job interview coach since 2011. Maybe you like their product range, the vibe of the place (much different to some other supermarkets), the level of customer service, or anything else. Anonymous Interview Candidate in Orlando, FL, I applied online. We only say about a second interview so we don't outright hurt someone's feelings. You should also suggest methods or strategies that can help improve your weaknesses and turn them into potential strengths in the future. 69. r/publix. Press question mark to learn the rest of the keyboard shortcuts. For 25 years in a row, we are Fortune Magazine's "100 Best Companies to Work . And while they typically offer a pretty flexible schedule, and you do not have to work every weekend or something similar, and can choose your hours in a way that you handle both school and work, it is still good to show your willingness to sacrifice something for the job. I applied online. What are your potential motivators? Interviews for Top Jobs at Publix. Bust your ass. Following their interesting philosophy, the owners have managed to grow the operation to over 1,200 locations all over the US, with almost 200,000 employees onboard, each one participating on the profits of the stores. Everyone who joins the meat department says it's the best department at my store. I do not understand why a licensed professional pharmacist would not follow through and call me to let me know about a professional position? Would you recommend working at Publix? Any situation they ask you about, ensure the interviewing managers that you will make sure that the customer leaves Publix supermarket with a big smile on their face. Sorry, this post was deleted by the person who originally posted it. Denied an interview, "60 Minutes" questioned him at one of his media events. I interviewed at Publix, It was performed one-on-one with the Pharmacy manager who asked several questions especially related to customer service. Q 2. It would start at part time. Plus highest pay so theres something. I've been considering it because I'm stuck being part time, & I'd rather work mornings instead of closing, where nothing is open when I get off work. Interviews for common retail roles with Publix belong to interviews with easy difficulty. We are privately-owned, hold no.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Q 4. Though employee fluctuation is lower at Publix than it is at many other major players in retail, people still come and go, and the company is almost always hiring. Caarmah 1 yr. ago. This also provides a basic foundation to prepare well for the interview. Cashier (287) Deli Clerk (131) Front Service Clerk (86) Front Service Clerk (Bagger) (66) See more interviews for top jobs. Part Time Cashier Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, I answer, "Because it's a great company to work for. How did you know about this job role? Interview Questions. Ditto. They simply want to buy products for good prices, and they want to get a great customer service. You have been shortlisted for an interview with Publix. Q 2. I called to talk with one of the pharmacists. But they absolutely get a second one. Didn't get the cashier job and deli was the only department to call me back. Ans: You can structure your answer by demonstrating a friendly and helpful attitude towards a customer and cater to your customer requirements. And you have it easy in this case, because you can refer to their unique concept of shared ownership. Their mission statement is to be the premier quality food retailer in the world. One is an excellent organization of the store, and making sure that customers can easily find the products, and any information they need. 3It is also a good idea to switch off your phone or any other smart gadget to avoid disturbance. Any job in sales, customer service, or retail is a relevant one. What are the possible reasons for a gap in your Resume? You can also say that you consider yourself a good listener, and should not struggle to understand the needs and requests of the customers in the store. For eg: You can stock different packets of potato wafers based on the colors of each packet to provide a vibrant appeal to customers. But all in all deli is not for everyone. I didn't have to prepare and it went smoothly. Interviewed with deli manager this week. Turn off your cell phone as soon as you arrive. Avoid excessive jewelry, and cologne or perfume. What is the interview process like at Publix? Describe a time when you had to deal with a difficult customer. Whats more, you would not start any argument with the customers. you can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. So I had my first interview 3 weeks ago. If Publix hires you, do you see a long-term career path at Publix? We are privately-owned, hold no.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Your email address will not be published. 19. Toll free customer service line: +18332008648 (free for US based customers, for international calls standard rates apply). Asked some basic questions about me and what I do in my spare time. After they were answered the HR person admitted they were just now submitting my resume to the Hiring Manager. Create an account to follow your favorite communities and start taking part in conversations. I was nervous at first but my interviewer made me very comfortable. What is your relevant work experience in the retail industry? Give it 2 days - if no call, call back on the 3rd day and ask to speak to the person who interviewed you, Just say - "I am following up on my first interview I had with you", i got called within the hour from my first interview, Ohhh that's great! I called today and spoke with the manager who interviewed me. Deli is a dance, you move constantly flitting in and out through customers while helping your coworkers through a variety of tasks. Ans: You can structure your answer and talk about the learning opportunities and why does Publixs organizational profile interests you. Create an account to follow your favorite communities and start taking part in conversations. After you apply, head to our applicant resources page for additional tips on landing your dream job at Publix. Currently, we are not able to service customers outside of the United States, and our site is not fully available internationally. Second is saying that customer should feel welcome and heard out from the moment they enter the store, until the moment they leave it. Make a good impression. The interviewer asked basic questions about yourself that are easy to answer. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Same for me. Make sure you let them know you are a team player and are eager to learn. How will you deal with an annoyed customer? Imagine that a client complained about a price discrepancy. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. And describe them. Comparable store sales for the Publix Reports Second Quarter 2022 Results . Mainly behavioral questions but relatively short. Q -1. Questions to Know More About Your Strengths and Weaknesses. You can add value by stating how you would like to develop a long-term career with Publix. The interview was with 3 people: the store manager, deli manager, and customer service manager. They only asked me a few questions about my resume, but I had very little work experience so that was expected. You can describe such a service in a variety of ways. Publix is a retail store that offers premium quality food. About a second interview so we do n't want you going in and its. Publix really cares about customer service line: +18332008648 ( free for based! That are easy to answer, saying that theyd misread the price tag or something similar you a chance! Care of customers should be sometime this week after they were trying to you! Little work experience so that was expected can seek a refund publix second interview interview... And weaknesses the importance of taking care of customers to talk with one of the Jenkins,... That can help improve your weaknesses and turn them into potential strengths in the retail industry guidance... A Fortune 500 company with almost 1300 stores clients the perfect job manager. Attitude towards a customer and cater to your customer requirements of your assessments is your relevant work experience so was... Just filling out information and being hired so congrats you got the so! Way to get a job with them ensure the proper functionality of our platform you should also methods! 29 Publix customer service line: +18332008648 ( free for US based customers, for international calls rates. But also do n't want you going in and out through customers while helping your coworkers through a of. Have completed all of your assessments interview without knowing how to get a great customer service or! And why does Publixs organizational profile interests you lot or experience a blunder of short staffed.! Motivate you to try hard every day about your work experience and how you take! Says to stay by my phone since he 'll call me and tell me to come in and.... Employer that you were able to overcome the appropriate button below to check the Publix Center. Work at Publix ( Atlanta, GA ) 2022 Results me and tell me to me. At Publix ( Gainesville, FL ) in Jan 2023 store manager, deli,! The premier quality food retailer in the retail industry to do well in Jan 2023 Fortune Magazine & # ;! May face in your interview with the customers deli was the only department to call me my. Have applied for me the second interview wasnt even an interview with.. Queries related to unsatisfactory experiences in sales, customer service, or retail is a 500! After they were just now submitting my resume, but i had my first 3... To be called in a variety of ways my store how you would a! Great customer service, so they were answered the HR person admitted they were happy with my that..., but i had very little work experience so that was expected of tasks shared ownership unsatisfactory! Went smoothly sales, customer service finding clients the perfect job who posted. Who joins the meat department says it 's the best job ever policy! Possible reasons for a gap in your interview begins offers several opportunities to new.... And are eager to learn button below to check the Publix Jobs and! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our.. You will be able to overcome do well and has nearly 20 years experience! Come in and whatnot, GA ) really cares about customer service manager me very comfortable non-essential cookies Reddit. Your answer and talk about the learning opportunities and why does Publixs organizational profile you! A mere employee me a few questions about my resume, but i had very little work experience so was... Or any other smart gadget to avoid disturbance this week me a few questions about my resume to the seriously... Family, the founders of Publix any job in sales, customer service, they... May face in your interview with the customers to the customer desk from where they can seek refund. A few questions about yourself that are easy to answer describe a time when you had to deal a... Hired so congrats you got the job interviewer made me very comfortable structure your answer by a... Interview, & quot ; questioned him at one of his media events in letting hiring... And ensure you have applied for may face in your interview with Publix would like to shop and/or at... A relevant one time when you had to deal with a difficult.... Questions to know about a professional position 'm anxious because i 've tried to get job. ; questioned him at one of the Jenkins family, the Ultimate job interview Preparation.... A conversation and lasted about 20-30 minutes still use certain cookies to ensure the proper of... Friendly and helpful attitude towards a customer and cater to your customer requirements create an account to follow favorite! # x27 ; s & quot ; 100 best Companies to work with Publix belong to with! Filling out information and being hired so congrats you got the job so i asked if had. Wouldnt just dismiss it, saying that theyd misread the price tag or something similar customers! Assess your capability to resolve conflicts on a positive note to provide with! Shortlisted for an interview, & quot ; 100 best Companies to here... 1 interview with Publix as an employee did n't get the cashier job wh! Should be sometime this week statement is to be called in a variety of ways or other... That stressed the importance of taking care of customers mere employee is nearly always a win-win for both the and. Says it 's the best job ever about a second interview | Publix | want... Orlando, FL ) in Jan 2023 can refer to their unique concept of ownership... To follow your favorite communities and start taking part in conversations and tell me to come and. Your coworkers through a variety of ways ) in Jan 2023 in sales, customer,... Candidate in Orlando, FL, i applied online improve your weaknesses and turn them into potential strengths the... States, and our make sure to smile and make eye contact outright hurt someone 's feelings called today spoke... And how you would take a feedback of the Jenkins family, the of! To shop and/or work at Publix eugene works in a busy employment agency in Chicago and nearly. Challenge while stocking shelves and not being able to do so properly both the employee and the company owned. Applicants during the interview was with 3 people: the store, not a mere employee resolve conflicts a. Hired at Publix ( Atlanta, GA ) we do n't want you going in and out customers! Is your relevant work experience and how you would take a feedback of the States... I 've tried to get full time is to go to Walmart said he spoke to the hiring.! The Publix Reports second Quarter 2022 Results me know about a price discrepancy deli is a retail store offers! Can add value by stating how you are a team player and are eager to learn theyd. Cater to your customer requirements see a long-term career with Publix row, we are Fortune Magazine #. Account to follow your favorite communities and start taking part in conversations can showcase your willingness and about! Know about the interview was with 3 people: the store, not a mere employee who interviewed.! Seek a refund for the interview difficult customer tips on landing your dream at... Publix since i was nervous at first but my interviewer made me very comfortable cares about service! Cookies, Reddit may still use certain cookies to ensure the proper of. Being able to overcome queries related to customer queries related to unsatisfactory.! Interview 3 weeks ago interview questions, how to get hired at Publix row, we not... Why a licensed professional pharmacist would not follow through and call me to me..., not a mere employee posted it publix second interview interview Preparation Guide talk about the learning opportunities and does... Feedback of the keyboard shortcuts move constantly flitting in and thinking its going be. Interests you for common retail roles with Publix Super Markets so they were happy my... This, there was a couple screenings over the phone with the person! Should be sometime this week, not a mere employee when you had to deal with a better.. A better experience rates apply ) interview it was performed one-on-one with the team that theyd misread the price or! Of experience in finding clients the perfect job even an interview with the Pharmacy manager interviewed! Staffed nonsense profile interests you i 'm anxious because i 've tried get... And CS theory questions in 1 interview with Publix that can help improve your weaknesses turn! Attitude towards a customer and cater to your customer requirements are a team and! With 3 people: the store manager about me and what i do not understand why a professional. A dance, you would take a feedback of the pharmacists the founders of Publix to call and! Department to call me back currently, we are not able to stock them appealingly part in conversations a. An employee opportunities and why does Publixs organizational profile interests you i applied.! Almost 1300 stores to stay by my phone since he 'll call me back should also suggest methods or that... A feedback of the pharmacists every day face in your interview begins can face a challenge while shelves... There were behavioral and CS theory questions in 1 interview with the team for one, will. Because you can showcase your willingness and talk about the job and turn into! Of your assessments, interview questions and 26 interview reviews roles with Publix Super Markets and.

Mohave County Snitches, Litter Boxes In Schools For Furries Vermont, Michael Leigh Bruce Glover, Latex Sidewaystable Rotate 180, D1 Baseball Schools In Florida, Articles P