We would like to dive the cenotes and the local reef. Are the restaurants all ala carte here? Glad to help anytime! First we had excellent transportation with Amstar and highly recommend them. The food in all the restaurants was excellent I wasn't expecting it to be so good. Another question, I saw a couple post on the FB about small animals being all around, and someone else posted some stray cats wondering the property. Staff is excellent and will go the extra mile to make your vacation special. Dear danbenfoster,We are glad to hear that you had a very luxurious time at Secrets Maroma Beach Riviera Cancun, the best stay you have ever had.Our main goal would always be our guests satisfaction. Akumal is tropical and lush with water features and vegetation while Maroma is more cement and wide open. We will be there for our honeymoon 5/4-5/13 :)) There are two different types. The extra cost does not outweigh the extra benefits (just bring your own M&M's and Pringles! The wedding we attended was flawless. on one trip to the VIM, we walked the beach all the way up to and past Secrets Maroma Beach to see what all the fuss is about and it's true, Maroma Beach is gorgeous. Answer 11 of 18: Hi For those that are interested please see link below to my photo album for Secrets Maroma Beach which is best viewed in full screen view as this way you will see the photo. 1 year ago. This is the version of our website addressed to speakers of English in Canada. My wife Barbara and I recently enjoyed our fourth visit to Secrets Maroma and we have already booked next year! I feel at the time it was kind of upsetting and gives a negative start to the trip. We will never go back to another Palace resort. Thank you for choosing us to celebrate your honeymoon.We are grateful to read your review and to know we not only met but exceeded your expectations. Staff is not pushy and they arent trying to sell you anything unlike other resorts. They provide a great alternative when you need to get out of the direct sun for awhile. We preferred Maroma to EPM without any question. Everyone that works there is so kind and friendly. Many of them were able to give you a more special attention and were mentioned, a great recognition for them. Thank you for choosing us to celebrate your honeymoon.We are grateful to read your review and to know we not only met but exceeded your expectations. I do hate that the outdoor events have the large wedding type seating. The Sous Chef would come find us every night to check how things were going and made sure I could get the dessert I wanted at any of the restaurants. Staff is not pushy and they arent trying to sell you anything unlike other resorts. We are also glad to read that you enjoyed a memorable vacation thanks to our incredible team, we have shared your comments with the mentioned staff. I do undestand about the timeshares, I have been going since I was 8, its still just a pain to be hassled on vacation. He attended to every need including my nightly Amaretto shot waiting for me in my fridge. The food was good at all the restaurants. There is none of that going at EPM because they do not sell timeshares there. Two rooms would be doable, but prefer to just get one. We are always committed to transforming our guests stays into unforgettable experiences. What is there to do? Of the six or so all-inclusive resorts I've been to, this was by far the most beautiful, well-staffed, enjoyable I've been to. My wife and I met several people during our stay that came alone to just kick back and enjoy the Beach (very soft sand) as well as the pool area and even kick back in the Spa Hydro area; which is included with your stay in the Prefered Club Roomsso to some the extra charge for Prefered Club can be worth the upgrade when you know all the items that are inlcuded and use them. Riviera Maya Travel Forum; Search. Without being in one of the ocean front buildings your best choices as far as the views go would be a top floor corner room in building 16 or 26. We never had an issue where they tried to seat us with other people even at outdoor events at Secrets Akumal. 1. All you have to do is ask and they will address any issue you have. Suggestions. Everyone mentioned will be very happy and grateful for this great recognition.Receiving your visit was special for all of us, we hope you keep coming back in the future to this your second home in the Riviera Maya paradise.Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. Get answers to your questions about Playa Maroma. 2. I have a few questions thought after reading hundreds of reviews yesterday. We ate many breakfasts there and we enjoy a drink by the fire pit at night. Looks like we are are changing our August vacation plans from Tulum beach to an AI. We went to Secrets Maroma together four years ago and LOVED it. What are the differences in the 2 resorts when it comes to location, which is closer to Playa. I notice they don't promote these perks on their website! From morning Yoga class, beach walks, bicycle tours, beach and pool volleyball, kayak tours to spectacular evening shows and live performances. What will the Weather be Like When I Visit? It was a pleasure to be your host.Its an honor for us to create great experiences, rest assured you will be always welcomed and pampered with our Unlimited-Luxury privileges. I belong to 2 FB groups and didn't see the post. Thanks! . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-111458447', '');}, 'log_autolink_impression');Cancun area over 60 times. Stay away from the (ta && ta.queueForLoad ? E-Concierge Secrets Maroma, Other at Secrets Maroma Beach Riviera Cancun, responded to this review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food in all the restaurants was excellent I wasn't expecting it to be so good. Every person we interacted with was friendly, helpful, and went above and beyond no matter the request. Don't be afraid to ask if you don't see something you want on the menu. THANKS. Be certain we will share your review with them Thank you so much for your recommendation and your kind words, we were happy to be your host. The rest of the stay incredibly enjoyable. It's my understanding that Preferred club guests get two FREE days cabana rental. We will look forward to welcoming soon for another outstanding vacation. ). Answered: On Tripadvisor's Playa Maroma travel forum, travellers are asking questions and offering advice on topics like "Anybody going to Secrets Maroma Beach in March?". more. Cuse - This might help.http://www.amresorts.com/media/QRG/QRG_semrc.pdf. Please see our partners for more details. E-Concierge Secrets Maroma, Other at Secrets Maroma Beach Riviera Cancun, responded to this review. Snorkel Rental? Thank you for choosing us to celebrate your honeymoon.We are grateful to read your review and to know we not only met but exceeded your expectations. Our building concierge was the highlight of our stay. Singles fit in very well at SMB, also checkout EPM. That is also a great place as long as you are not beach people! Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. He attended to every need including my nightly Amaretto shot waiting for me in my fridge. Secrets Maroma Beach Riviera Cancun: Paradise!!! When we went to Secrets Akumal after check-in they definitely tried to get us to sign up for the timeshare presentation. Lots of activities!Thank you to:Alexandra at the Preferred Check InHugo from Food and Beverage at our poolside private group dinnerDavid from the Entertainment TeamMarco at the SpaLucio at World CafFelipe, Marvin, Mateo, and Carlos at the Preferred Beach Club, Dear Storyteller647674,Thank you very much for choosing Secrets Maroma Beach Riviera Cancun.We are very happy to know that your vacation was wonderful, for the great service you received, for our beautiful facilities, delicious food, drinks, variety of activities and kindness of the staff. Re: Secrets Maroma Beach. Riviera Maya Tourism . It was friendly but certainly not aggressive in the least. Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. Going to SMB in few weeks, never been before, only to the VIM twice and the Royal (ta && ta.queueForLoad ? We recently returned from (ta && ta.queueForLoad ? two questions..I read both of these comments on trip advisorsomeone said that you could only rent the beach cabanas at SMB if you were preferred..and also that there is no air conditioning in the lobby bar.. was at Now Jade last year and they would turn off (ta && ta.queueForLoad ? Sadly, we had a fair bit of rain on the trip, so we used the club alotlol. This was our first time to a Secrets resort and we definitely picked the right one. I have a few questions thought after reading hundreds of reviews yesterday. more. - See 20,109 traveler reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. Also, the dinner seating you mention is only when there are outdoor shows/buffets with larger tables (Up to 8 max during non covid times). We are also pleased to hear that you were impressed with our Preferred Club and all its benefits and that our Sous Chef pleased your palate with our delicious culinary offerings.We are all committed to redefining and elevating the all-inclusive resort experience with our Unlimited-Luxury privileges that include best-in-class service. The grounds were beautiful and all the birds and animals were fun to watch in the mornings from the patio. We loved it. We stayed in building 16. He attended to every need including my nightly Amaretto shot waiting for me in my fridge. Secrets Maroma Beach Riviera Cancun: Wonderful week - Read 20,108 reviews, view 19,797 photos, and find great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor A shout out to all the new friends we met that also made our vacation. Taxes and fees that are shown are estimates only. Prices are the average nightly price provided by our partners and may not include all taxes and fees. My priorities are great swimable beach, great food, swim out room, and a stocked fridge!! Dear K610RUlisas,Greetings from all the Secrets Maroma Beach Riviera Cancn. The service from every employee exceeded all expectations. As an aside, they are also entitled to a free daily hydrotherapy circuit/pp. Thanks FFM, we are due to return to SMB in 30 weeks timenot that im counting or anything! We will definitely return for next year's winter vacation! The Staff will treat you amazing, everyday!!! Secrets Maroma Beach Riviera Cancun: Exceeded all expectations! From the sounds of it SMB should be your choice. This resort is gorgeous. I will try and respond to any question so ask away. Catalonia playa maroma upgrade or longer stay? We are also pleased to hear that you were impressed with our Preferred Club and all its benefits and that our Sous Chef pleased your palate with our delicious culinary offerings.We are all committed to redefining and elevating the all-inclusive resort experience with our Unlimited-Luxury privileges that include best-in-class service. After visiting SMB this past May 2012 for 8-Days, I would highly suggest the location to singles. Secrets Maroma Beach Riviera Cancun: Great vacation! more. This is the version of our website addressed to speakers of English in Canada. See 20,104 traveler reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun, ranked #1 of 7 hotels in Playa Maroma and rated 5 of 5 at Tripadvisor. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-39108631', '');}, 'log_autolink_impression');Sun Palace, My husband and I were there in November and it was terrible. I always feel its nice to try something new. Also what excursions do you recommend that are within 45 min of the resort. Save. Our trip was great from start to finish. 0 : Oct 08, 2022 by Megan J Spanish language classes. To get full ocean front you have to go preferred. 1. I have been to maybe ten different resorts. Discuss Playa Maroma travel with Tripadvisor travelers. COZUMEL: How do I get there on the ferry? Answer 1 of 3: On Tripadvisor's Playa Maroma travel forum, travellers are asking questions and offering advice on topics like "Can women layout on the beach topless?". I'm upset by this possibility. 9 years ago. Answer 1 of 4: Ok - we have been to SMB once and SSS three times. more, You seem to have JavaScript disabled. We consider SMB to be our all-time best all-inclusive adult only trip in 11 years of traveling. - See 20,108 traveller reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. It was a pleasure to be your host.Its an honor for us to create great experiences, rest assured you will be always welcomed and pampered with our Unlimited-Luxury privileges. Bramdon and all the staff will be very happy and grateful for your kind words and appreciation.We look forward to seeing you soon.Have a great day!Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. Finally the beach is stunning - we did have some seaweed but the resort has it picked up regularly and it didn't impede the incredible view. The regular beds are closer to the ocean. - See 20,113 traveller reviews, 19,802 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. Local Restaurants? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our building concierge was the highlight of our stay. This resort is beautiful and meticulously cared for in every way. (it would be for the ocean view and or computers, not for the room, drinks or snacks) You get the same great service everywhere and the resort is pretty compact so you really are not that much closer to the beach. First we had excellent transportation with Amstar and highly recommend them. Review collected in partnership with this hotel. Taxes and fees that are shown are estimates only. The resort is roughly a mile from the highway and has a check point or 2 before you arrive at the main building. There is no lack of things to do if you tire of sitting around the gorgeous and pristine pools or the beautiful beach. As at any resort in the region, if you leave food unattended outside at breakfast or lunch birds will come in from nowhere almost instantly so try to give plates back to servers or at a minimum cover them with a 2nd plate so they aren't exposed if you're leaving them behind. A shout out to them and I might forget a few but thank you to Edgar, Memo, Sandi, Angie, Paco, Claudia, Sebastian, Stephanie, and the other staff for keeping us entertained through the week. Very well stocked fridges (daily) with Coronitas, Coke, Diet Coke, OJ, and Waters. Our last 9 times have been to Excellence Playa Mujeres, which we love! We will definitely return for next year's winter vacation!More, Dear K610RUlisas,Greetings from all the Secrets Maroma Beach Riviera Cancn. The food and drinks were great! Save. We are wanting to travel with another couple for our 25th wedding anniversaries to an adult only all inclusive resort in September or October. We have been to the (ta && ta.queueForLoad ? The employees are so friendly and they work as a team. Keep an eye on Deltavacations.com for good rates; they had some very nice offeres on SMB with air. In addition to the buffet, a wide range of high-quality dining options are available, including Japanese teppanyaki . Any info would be great. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The grounds were beautiful and all the birds and animals were fun to watch in the mornings from the patio. All the rooms including the preferred club are pretty much the same. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-111489351', '');}, 'log_autolink_impression');Mujeres and EPM was just a bunch of drunk, loud folks. AKUMAL BAY: How do I get there? I was wondering if there is a dress code at any of the restaurants. Catalonia playa maroma upgrade or longer stay? It was a pleasure to be your host.Its an honor for us to create great experiences, rest assured you will be always welcomed and pampered with our Unlimited-Luxury privileges. Re: Secrets Maroma Beach - Preferred Club. We preferred Maroma to EPM without any question. The best part of the amenities are the wifi and access to the lounge which we used often as a quiet place to get a pre-dinner snack or drink. 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