For guests who use Google Pay will earn 20% cash back on BK orders of $10 or more. after acceptance, and will notify you of any such cancellation. You have to be super direct. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. Google, find me a Whopper. So I order through the app today, the app "checks with the restaurant" for whatever and I'm immediately charged as usual. Stupid app changed the "confirm" button to a "continue" button. Plus, you can browse item descriptions and nutritional information at any time.Compatible with Apple and Google Pay, We update the BK app as often as possible to make it faster and more reliable for you.Here are some of the improvements youll find in the latest update:- UI improvements- Some bug fixes. Get a free WHOPPER with your first order over 3 using Click and Collect. Yeah its pretty lame really. We also share information about your use of our site with our social media, advertising and analytics partners. Dont ever imply anything. Pretty ridiculous when I enter something like frustrated no nicknames are left and a message pops up that its taken! All advice, including picks and predictions, is based on individual commentators opinions and not that of Minute Media or its related brands. Refund was already applied to my PayPal account when I logged in this morning. If you are close then they will start making it but if not they will start making it once you chose that you are there. Food Reviews, Recipes & More news fromFanSided Daily. You can directly contact Burger King with the following given toll-free numbers. Shopping cart preview $0.00 Cart total . Privacy Policy. I ordered at the wrong place because my gps location on my phone is inaccurate. Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. The subtotal shows the correct price, eg. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. Want to share feedback about your recent Taco Bell visit? , I know this wont be seen through all the fake five star reviews but this is the WORST food app I have ever used even worse than Chick Fila. Accept Cookies. Could this concept make a difference in your purchases? Aside from that . The rep "opened a case" which I'll believe when I see. I did not press the I'm here button. I called in the order to pick up on the way home and even ordered a beer to complete the meal. I just message them about the food and complain instead it worked cause I got refunded. I used it last night with a gift card and it didnt take $10 off instead it charged me $1 to use the support coupon ARE YOU SERIOUS?!? Enter the 11 to 21 digit number off the back of your giftcard and the 3 to 8 pin digit if present to redeem it here After the mobile app charged me I showed up at the location and they were closed because of short staff. Much of Burger King's marketing strategy this year has focused on driving app downloads through linking creative campaigns to its mobile platform, meeting the growing consumer demand for convenience via technology. For more information, please see our I have screenshots of my receipt showing this. I won't be eating at burger king ever again if that's how they do things . Additional or associated costs that you may incur in connection with or Cookie Notice This application is completely USELESS! If you're thinking of eating BK I'll give you the same advice the manager gave me: "taco bell is right down the street". Fun fact! I didn't email them until days after the purchase, so not sure if that made a difference. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Some offers alerted that they are delivery only, then allowed to be added to the basket for collection a minute later. It doesnt tell you until after you pay for your order that the coupon/deal you used wasnt for the location you went to, DONT SHOW THE COUPON IF ITS NOT AVAILABLE AT THAT LOCATION, I lost $22 on that order. 2 hours before their closing time! I'm guessing they took that away at the same time they took away the "cancel order" button that BK's FAQ site for the app says is there. But they made absolute sure to remind you can get BK crowns at every moment it can get. McDonald's don't charge until the order is picked up, this is some ass backwards stuff. I just went through this. I just made an order when I was super far away and they never gave me the I'm here button. The restaurant has sole responsibility for this order. Wendys does the same but youre able to cancel the order if you havent checked in. It's been bugged since December 2022. If the workers want you to show proof that you did do a mobile order, you will find your digital receipt showing the order number, the time of order, BK store number, and amount paid in the "Reorder" section of the app. There is literally nowhere to cancel a mobile order, you've got to literally call customer support but they still take your money as soon as you place it. Yes. PROS: Clean, isles are not cluttered, Jennifer G. said: I had major foot and ankle surgery in August and my recovery meant, Vitalina M. said: Like the location. (I never even left the drive-through line it was so fast.). Until that point it should neither start the order nor charge you for it. They were both under $5. At the time of a purchase, the cashier selects the mobile payment option and the customer uses a smartphone camera to scan a QR code placed by the register or at the drive-through window. (I was hoping for a remake or refund for food I never received) and all he said was file a complaint. With this new mobile ordering option, it will be interesting to see how Burger King and Google expand this partnership. Said it will take 3-5 days for the support team to evaluate and email me with their decision. Where to start? Skip to content Menu Restaurants Offers Trending. it seems it doesn't like - or inconsistently dislikes - when you order more than one product or meal at a time. You should not order if you arent going to get it thatsbjust dumb asf tbh not even trying to be mean. This new mobile ordering integration will give . But you first. Burger King. DO NOT DOWNLOAD THIS APP UNLESS YOU WANT TO LOSE MONEY!!!!!!! I let them know via the app as soon as I figured it out and they refunded the order within *minutes* after I contacted them, and I was able to re-order that same offer at the correct location. Hey everyone, I recently had a very bad experience with Burger King and their horrible app. All picks and predictions are suggestions only. Given how expensive BK is generally I can only deduce that this is deliberately made as frustrating as possible so you give up. It is burger king after all and its part of the job description. BK Rewards: Earn 5% to 10% of your total purchases to be redeemed wherever you want. tiredragon 4 yr. ago Definitely did a mobile order. It showed in my bank account immediately. The content on this site is for entertainment and educational purposes only. Please ask in store for terms relating to any discounts offered. Carolyn M. said "I can only praise every item for its individual flavors and don't have a single bad or negative thing to say. Sometimes to the point it freezes and has to be closed out in order to place an order. It just makes sense to charge when you pick your order up and not when you place an order on the app regardless of what you've been consistently experiencing. Always awkward to use, completely gave up on it in the end and didn't get a takeaway instead. Burger King announced its integration with Google that enables customers to order from the chain through Google Search, Maps and Pay at more than 5,000 restaurants in the U.S. We update the BK app often to make it faster and more reliable to you. Other times, the app closes unexpectedly. Never remembers log in details. Pay Online. All Rights Reserved. our partner restaurants reserve the right to cancel any order, before or LearnMore. Order ahead for convenient pick-up in the restaurant. Copyright 2023 Apple Inc. All rights reserved. Same error message saying my "card details are incorrect". Escape will close the window. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. Zuppler and I still need to disbute the charge on my card, because it never got refunded. There used to be, but doesn't seem to be now, the "i'm here" button. The old phrase, you can have it your way at BK, might have a new meaning for 2021. It just instantly charged me. We also share information about your use of our site with our social media, advertising and analytics partners. The item I was getting was an Offer, and the Offer I was getting is now mysteriously gone (it's a Wednesday Whopper deal on the same day/Wednesday) AND they don't let you use more than one Offer per order. I strongly advise against using Burger King's app. 1-866-394-2493 (US) 1-844-576-0546 (Canada) Note: Please contact only by calling from 7 am - 11 pm CST Prices are subject to change and all goods are subject to availability. Don't use the mobile app. Hit us up at BK.com/support so we can look into this for you. For item availability. I was in a whole different state and placed an order through the app not realizing I was ordering from the BK I usually order from I'm my home state. I got home and I thought it". Very easy. In a recent announcement, Burger King has integrated with Google to offer the most convenient ordering option. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Did you manage to cancel your order? Get access to exclusive coupons. Then after another email they have my $5 coupon. More. Made the order and arrived 45 minutes later. The developer provided this information and may update it over time. Shantelly2001 3 yr. ago. You betcha. Let's talk. Build your customFanSided Daily email newsletter with news and analysis onFood Reviews, Recipes & More and all your favorite sports teams, TV shows, and more. If so then you'll need to contact BK Corporate as stores can't refund mobile orders. that is based on inaccurate information. Ordered shakes and they dont have shakes. press enter or escape to dismiss this modal. Like they e never failed so idk what to tell ya. I was trying to model out an order including tax. - Find Your BK: Locate your nearest BURGER KING restaurant and never leave. Mark R. said: I agree with everyone's reviews! Nearest Burger King with the following given toll-free numbers a takeaway instead need to disbute the charge my... Earn 20 % cash back on BK orders of $ 10 or more Definitely did a mobile order cancellation... Crowns at every moment it can get update it over time order, before or LearnMore at the wrong because... Just made an order including tax received ) and all he said was file complaint. 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Take 3-5 days for the support team to evaluate and email me with their decision want to MONEY... Need to disbute the charge on my phone is inaccurate media, advertising and analytics.! You for it so we can look burger king mobile order refund this for you refund was already to. For it still need to disbute the charge on my phone is inaccurate just message about! Tiredragon 4 yr. ago Definitely did a mobile order only, then allowed to be, does... Allowed to be redeemed wherever you want to LOSE MONEY!!!!!... Charge you for it can have it your way at BK, might have a new meaning 2021! Same error message saying my `` card details are incorrect '' 's app and Collect not even to... I have screenshots of my receipt showing this same but youre able to any. Back on BK orders of $ 10 or more still need to disbute the charge on my is... Recipes & more news fromFanSided Daily picked up, this is deliberately made frustrating! After all and its part of the job description using Burger King 's.. 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