As a customer service representative at Verizon, you would be responsible for providing customer support to customers who have questions or issues with their Verizon services. This could include helping customers troubleshoot technical issues, providing information about products and services, and helping customers with billing inquiries. Base Salary (USD) $91,284/year View Hourly Rate Low:$78,940 Average:$91,284 | This company would later become Verizon. However for a complete and definitive understanding of the pay practices of any company, users should refer directly to the actual, complete proxy statement. Competitive and very challenging environment. For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following CEO pay ratio data on its annual proxy statement to the SEC. Board of Directors in VERIZON COMMUNICATIONS INC. Employees in finance roles earn the highest wages at Verizon Communications, with an average salary of $89,720. Liked by Kevin Service Experience Verizon 20 years 2 months SVP&Chief Wireline Network Officer Aug 2016 - Present6 years 8 months Lead Verizon's Wireline Operations teams. Salary estimates are based on Click the company name to explore its salary ranges and a comparison with pay at Verizon. A typical member, technical staff salary at Verizon Communications is $111,137 per year. 8.6k Find Verizon Communications Salaries by Job Title 7,862 Verizon Communications employees have shared their salaries on CareerBliss. NJ. Verizon Wireless employees with the job title Sales Specialist make the most with an average hourly rate of $18. Privacy Policy. $168k Male. Verizon latest salaries received from various employees of HQ - New York City, New York, United States, Anonymous The charts on this page feature a breakdown of the total annual pay for the top executives at VERIZON COMMUNICATIONS INC as reported in their proxy statements. They may also be able to move up to a higher-level customer service position, such as a customer service manager or a customer service director. Other considerations may include the location of the job, the size of the company, and the competitive market for the position. They tried teaching me the the best they could. What Does a Director Of Revenue Management Do? The proxy statement's main purpose is to alert shareholders to the annual meeting and provide them information about the issues that will be voted on during the annual meeting, including decisions such as electing directors, ratifying the selection of auditors, and other shareholder-related decisions, including shareholder-initiated initiatives. Planning on getting position at Verizon. None of the information on this page has been provided or approved by Verizon Communications. This report is not for commercial use. Company reviews can provide helpful insights into the company culture, working conditions, benefits, compensation, and training opportunities in Verizon. In 1997, Bell Atlantic expanded into New York and the New England states by merging with fellow Baby Bell NYNEX. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most with an average annual salary of $98,944, while employees with the title Retail Store Manager make the least with an average annual salary of $51,313. Overall I had a good experience. Zippia gives an in-depth look into the details of Verizon Communications, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Verizon Communications. Tuition assistance Get up to $8K towards a degree and certification programs. I've heard some other departments like LNP are good, so I guess it just depends. My employment at Verizon was a great career. Verizon Defends Crappy FiOS Rollout With The "Kevin Service Definition", We rely on your support to make local news available to all, Astoria pool will be closed this summer for renovations: Parks, Gov. Taught me how to talk with customers and follow up. Great environment to gain patience with customers . For those interested in conducting a detailed compensation analysis, we recommend that you review the entire proxy statement. This question can help the interviewer determine how you would interact with customers and coworkers. Our Field Operations and Technicians teams help power our networks. Employees at Verizon Communications earn different salaries depending on their region. The average employee at Verizon Communications makes $58,561 per year. Know if you're getting paid what you deserve. At Verizon, the highest paid job is a Director of Sales at $300,000 annually and the lowest is a CS Rep at $40,815 annually. I consistently hit 30-40 new and 7-10k in revenue sometimes higher. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. When I first started the goals were around 18-25 new lines of service and $4500-6000 in sales revenue. The Memphis Grizzlies (37-23) play against the Houston Rockets (13-48) at Toyota Center Live Stream: fuboTV (Watch for free) NBA League Pass: The most live games plus NBA TV. Example: I consider myself an empathetic communicator. in Kevin has held multiple positions with the wireless organization since joining Verizon in 2005. First time being sales at Verizon. New comments cannot be posted and votes cannot be cast. To create our salary estimates, Zippia starts with data published in publicly available sources such as the U.S. Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC). Among the top 20 U.S. publicly traded telecommunications firms by market capitalization, Verizon had the highest median employee salary in 2020, reporting a median employee salary of $170,288. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most. Again, the pay was great, but it wasn't worth me losing my sanity. Other Compensation covers all compensation-like awards that don't fit in any of these other standard categories. Depending on the location and local economic conditions, average salaries may differ considerably. the company. From installation to maintenance, these professionals keep our equipment in top form to ensure our customers get the best experience with our services. The green line within each bar represents the median salary for that position. Total Cash Compensation information is comprised of yearly Base Pay and Bonuses. For employees in the finance department, the average yearly salary is $89,720, and employees in the engineering department earn an average yearly salary of $88,917. get your in-hand salary. A proxy statement (or "proxy") is a form that every publicly traded U.S. company is required to file with the U.S. Securities & Exchange Commission (SEC) within 120 days after the end of its fiscal year. Kevin's contributions have secured top site acknowledgements for multiple lines of business. for salary and benefits, "Dis likes in this compeny umm only salary benfites and pramotions oher wise iwill happy. Cloud-based solutions allow customer service reps to access data and resources from anywhere, anytime. Example: If a customer was unhappy with their purchase, I would first apologize for any inconvenience they experienced. 2 salaries reported. The average salary of Verizon is $91,284 in the United States. This question can help the interviewer assess your customer service skills. Pay ranges for the same job title may differ based on the location and the responsibilities, skills, experience, and other requirements for a specific job. Our wireline network is only as strong as the teams behind it. While the average employee salary at Verizon Communications is $58,561, there is a big variation in pay depending on the role. Employees The board of Directors is charged with maintaining the highest standards of corporate governance because it believes that an effective board will positively influence shareholder value and enhance Verizon's reputation. Verizon pays an average salary of $91,284 and salaries range from a low of $78,940 to a high of $105,514. Thorough reviews have been conducted to assure this data accurately reflects disclosures. . Its important to remain calm and focused when youre working with customers to solve their issues. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. In addition, customer service representatives may be able to move into other departments within Verizon, such as sales, marketing, or technical support. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. On the lower end of the pay scale, the customer service and administrative functions pay lower wages, with average employee salaries of $37,969, and $44,068, respectively. Average annual salary in Verizon is INR 14.7 lakhs . For interns and other positions that are paid hourly, weekly or monthly, we have annualized their base salary for easy comparison based on a 40 hour work week and 50 weeks worked per year. The average Verizon salary ranges from approximately 1.9 Lakhs per year for a, Minimum salary at Verizon depends on the role you are applying for. Example: I would say that I am quite patient, especially in customer service roles where its important to help customers as quickly and efficiently as possible. Sharonville The department you work in can have an impact on your salary as well. Stay connected with news The higher paying positions at Verizon Communications include member, technical staff, application software developer, senior staff consultant, and software engineer. This helps me ensure that all customers receive the best service possible.. The employee data is based on information from people who have self-reported their past or current employments at Verizon Communications. A recent survey from Handshake asked Gen Z college-graduate job seekers to identify a high, achievable starting salary. Bell Atlantic, the surviving entity, changed its name to "Verizon", a portmanteau of veritas (Latin for "truth") and horizon. Here are some companies in the same or similar industry as Verizon. While ZipRecruiter is seeing annual salaries . Cincinnati Management Firm - The governor wont be embracing the bill despised by landlords and supported by tenant advocates. , In 2000, Bell Atlantic acquired GTE, which operated telecommunications companies across most of the rest of the country that was not already in Bell Atlantic's footprint. Based on our research, similar companies to Verizon Communications are Google, Verizon Data Services Inc, and Verizon Wireless Puerto Rico, Inc. It was way too much to deal with. Verizon Overview Website: www.verizon.jobs Headquarters: New York, United States Size: 10000+ Employees Founded: 2000 Type: Company - Public (VZ) Industry: Telecommunications Services Revenue: $10+ billion (USD) Ability to Handle Pressure: Customer service representatives often work in fast-paced environments where they may receive a high volume of calls or messages. Here's a list of open jobs, locations, and release dates at Verizon. are kevin whately and laurence fox friends 27 Feb. are kevin whately and laurence fox friends. Very great film for the experience. Also, proxies must disclose specific detailed information regarding the pay practices for certain executives. You may also find the annual proxy statement by going directly to the company's website. The Verizon Sales Assistant team generates leads, establishes a plan of action, and executes it. 14.7 Cost of living can vary dramatically depending on the part of the country you're in. No, the pay is not good at Verizon Communications. What are some typical titles and locations for Verizon jobs? Here are five common Verizon Customer Service Representative interview questions and answers. We're committed to being your source for expert career guidance. Verizon Communications employees are most likely to be members of the democratic party. I try to put myself in my customers shoes before speaking with them, which helps me understand their concerns and respond appropriately. Engineering Consultant, Verizon salaries in Hyderabad/Secunderabad, Verizon salaries in Bengaluru/Bangalore, Verizon Software/Testing/Networking Salaries, Verizon Analytics & Business Intelligence Salaries, Verizon Architecture & Interior Design Salaries, Verizon Customer Service & Operations Salaries. The Phoenix Suns, led by Kevin Durant, face the Charlotte Hornets in an NBA regular season game on Wednesday Feb. 8, 2023 (2/8/23) at Spectrum Center in Charlotte, North Carolina. Salary estimates are based on 8.5k Verizon latest salaries received from various employees of Verizon. Remote work also allows for better collaboration between teams, as well as improved customer experience. Lead a team of 25K. This data can be used to improve customer satisfaction and loyalty by providing personalized solutions and tailored experiences. To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. Additionally, applicants must be able to work flexible hours, including evenings and weekends. For instance, if a customer needs help with their account right away, I will put everything else aside until they are taken care of. 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