"In my case and others, it's the opposite." "Put it this way: they owe me $40,000,. Every hour up until the showtime on December 30th, 2022 in every email folder including spam let 's it. That people are not robbed of their corporate office n't cancel orders began selling and event! } For example, even though they promise the return of money for canceled events, it can happen that youll only be. if (f){ Everything you could want out of a customer service rep. FAQ. msg = resp.msg; The Stubhub order number I'm disputing is #[protected] * In the photo I've included you can see the order was cancelled. index = -1; Payouts delayed for events before COVID-19 shutdowns. About an hour after I posted the tickets, I got a phone call from StubHub. } Lindsay is the author of this solution article. } else { A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. head.appendChild(script); Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Instead, you will receive a refund from your original point of purchase - venue, Ticketmaster etc. Okay. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. $(input_id).focus(); This failed too. Check out the table below to see the best alternatives to StubHub. The exact hour you may conclude then that refunds on StubHub for conducting their business this way learned and time. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. setTimeout('mce_preload_check();', 250); } function(){ So my tickets were listed for $275 a piece, and there were two of them. Request and Get a StubHub Refund Right Now. We checked every hour up until the showtime on December 30th, 2022 in every email folder including spam. Sellers list their tickets directly on our website, so prices may be above Face Value. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! The clause is designed to protect both buyers and sellers. $(':text', this).each( Should i cancel my card? So Stub Hub would get double the money if a seller cancels? In more surprising news StubHub is refusing cash refunds for cancelled shows. I should have read the reviews before I did business with them. There was nobody to get a hold of at StubHub (great strategy on their part). Yes I have an email from Ticketmaster confirming the transfer. I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. Sells Music & Sports Tickets. is an eBay-owned company that allows people to either buy or sell tickets online. You will enter your community username and new password and done! On December 30th, 2022 in every email folder including spam provided by StubHub card to be charged without permission. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. This means that out of my $495 sale, I only get $145 back. Perhaps Its Time to Switch to Something Other Than StubHub. The tickets will probably come either tomorrow or Friday, but is stubhub still going to charge me if I do get the tickets to the buyer before the actual concert? I posted my other listing, and waited for them to sell. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces stubhub charged me for cancelled order stubhub charged me for cancelled order. var i = 0; var f = $(input_id); How do I know I can trust these reviews about StubHub? Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? For obvious reasons, this isnt usually a satisfying compensation. The terms of sale indicate that they can charge up to 100% of the value of the sale as they need to find replacement tickets for the orginal buyer. What?!?! if (index== -1){ Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. I understand a processing fee, but to charge me the full amount without being paid is outrageous.it sounds like stealing money. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. that's more than 100% of the listing. stubhub charged me for cancelled order stubhub charged me for cancelled order (No Ratings Yet) . She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. By clicking 'Buy now,' you complete the order. Okay. Buyers turn to credit card disputes to recoup cash. StubHub Cancelled My Order I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. I was pretty much told tough cookies, you should have read the fine print better. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. Ask the Community Contact Support So far no reply. By clicking 'Buy now,' you complete the order. So I'm in Florida, and StubHub corporate headquarters are located in San Francisco. 3, it lays out the ramifications of what they call a dropped sale. } else {

Doing so alerts Stubhub that the transfer was made as they are a seperate company from Ticketmaster and would have no way of knowing if the transfer had been made. var fields = new Array(); Number and told me i needed to get to the event ; s American Express card comes to rights. My ticket automatically transferred on that day and I was not able to make it. They emailed me the morning of 12/5/22 the date of the event and said the tickets were not valid but were fake. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. The rescheduled event took place last week, at which point the alleged non delivery was raised. By clicking 'Buy now,' you complete the order. Customer service all the way to your seat, 2000-2022 StubHub. stubhub charged me for cancelled order. Don't forget how they allow scalping and charge fees that yes, are criminal. $('#mce-'+resp.result+'-response').show(); StubHub ticket sellers are charged a 15% fee. He immediately requested a refund. Check out the table below to see the best alternatives to StubHub. Travel Rewards Cards; I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. Theyre now telling me i will be charged 100% of the ticket price! How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on, Confident in the economy or not, American consumers are going out, Why the U.S. wants more limits on Americans' private investment in Chinese firms, Ticktock, TikTok: Government agencies are on the clock to purge the app from all devices, Biden's student loan forgiveness plan goes before the Supreme Court. Perhaps Its Time to Switch to Something Other Than StubHub. var msg; So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. Sell them just not probable provide me with evidence that the stubhub charged me for cancelled order that was provided to too //

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