Ill respond to anyone that wants to verify my statements. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. 2023 Neptune Society. All rights reserved. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . "@type": "Question", The Memorial Reef is 16 acres in circumference and 40 feet below the surface of the ocean. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. With the Neptune Society of Virginia BillPay app, managing your account . Please note that, if you are a consumer, the limitations in the TOS are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. "@type": "Question", Our caring, professional team is here to assist you 24 hours a day. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. "name": "How will I be cremated? Thank you Neptune Society of Fort Myers, and especially Marianna. Its a smart investment to make." Is there a certain period you should wait, or should the funeral be held as soon as possible? Ron O. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. Our appreciation is great and well never forget it. Date of purchase and Proof of purchase are required. "@type": "Question", DISPUTE RESOLUTION; INFORMAL RESOLUTION AND FORMAL RESOLUTION BY ARBITRATION/CLASS ACTION WAIVER. "acceptedAnswer": { "@type": "Answer", Accordingly, you and the Company agree that the JAMS Class Action Procedures do not apply to our Arbitration. No. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. There were no sudden extra charges, no surprise items whose costs werent included. STORAGE. },{ Dear Carolyn, but Neptunes involvement was reassuring and dependable. Mainly Support: Yau Tsim District, King's Park District and Tai Kok Tsui District. Please keep your password confidential at all times, because you are responsible for all activities that occur under your password or account. GENERAL INFORMATION. A columbarium is a building specially designed to hold ashes. GENERAL AGREEMENT. You may revoke this consent at any time. I would like to take this opportunity to commend the Read More. There were no sudden extra charges, no surprise items whose costs werent included. "name": "Is there a weight limit? "@type": "Answer", Additionally, we notify the family members you have identified." Carolyn, I just wanted to take the time to thank Read More. Neptune was the answer. Please send a written notice describing the dispute to cs@scidirect-us.com. They handled everything with professionalism, respect, and sincerity. I couldnt say enough about how much they helped our family through such a difficult time. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Get the latest information on promotions. The Service is intended for use only as provided in your Service Agreement. This is a Formal Sea Service priced a la carte." All organic matter is consumed by heat and evaporation within approximately 2 hours. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Of all the planets in the solar system, we know the least about Uranus and Neptune. } Neptune's controversial history. To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. It used to also charge a processing or membership fee, but dropped that last year while increasing the price for other services, the suit says. "@type": "FAQPage", A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. Family members may request, for an additional charge, this optional burial-at-sea service. but Neptunes involvement was reassuring and dependable. "@type": "Question", Even though I will not be purchasing from Neptune Society, I believe . "acceptedAnswer": { To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. Return. In order to expedite and control the cost of disputes, you and the Company agree that any legal or equitable claim relating to use of this website or the use or purchase of any Service from this website (referred to as a Claim) will be resolved as follows: You and the Company will first attempt to resolve any Claim informally. Let's be real for a minute, people. "name": "How can I be sure that my funds will be safe? (3) Send one copy of the Demand for Arbitration to the other party. Customer Service. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. Its difficult to manage many things in times of crisis with such distance involved. "@context": "https://schema.org", } Do you have a different question for our customer service team? When it comes, those left behind are in for a rough time. "acceptedAnswer": { . 7. Atty. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Even though I was making arrangements for my wife of 39 years: Chris. . I have been, and will continue to recommend you. I read all the support emails afterwards and they were very helpful. "text": "Generally, cremated remains are scattered at sea on a weekly basis. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. You agree not to use the Service for commercial purposes. To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim, demand or loss made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of the rights of any other person or entity. Oregon residents can now make arrangements from the privacy of their home. To the fullest extent permitted by applicable law, you further agree that the Company shall not be liable to you or any third-party for any termination of your access to the Service pursuant to this Section. There to assist even after Read More. At Neptune Society, the families we serve are our top priority. },{ "@type": "Answer", "text": "Yes, the immediate family members can view the deceased prior to cremation in our viewing room." This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. The popularity of being cremated continues to rise year after year. She was heaven sent. Yau Tsim Mong District Association. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. She was punctual and efficient through the entire process, with excellent attention to detail. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. "acceptedAnswer": { } A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . Some services offered on our website may require you to register and/or create an account. but death is a train and its been on the tracks since birth. And does it include everything? To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. Pay your Neptune Society bill anytime from anywhere with our free app. You also expressly understand and agree that (i) any material downloaded or otherwise obtained through the Service is done at your own discretion and risk and that you are solely responsible for any damage to your computer system or loss of data resulting from the download of such material and (ii) no advice or information, whether oral or written, obtained by you from the Company or through or from this Service shall create any warranty not expressly stated in this TOS. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Dear Carolyn, My experience with the Plano Neptune staff has Read More. Trident Society has provided thousands of families with affordable cremation in California for over 20 years. You agree to evaluate and bear all risks associated with the use of any Content. It used to also charge a processing or membership fee, but dropped . This website is offered by SCI Direct, Inc. and its parents and affiliates (collectively the Company). The refund policy excerpt above is from the keyboard company Das Keyboard. Am I covered if I have a plan? ", As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. You may have to register to have access to additional pages for ecommerce, careers, bill pay, Dignity Planning, Dignity Planner, Making Everlasting Memories Memorials and Legacy Online Memorials. Let's be real for a minute, people. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. "@type": "Answer", I felt very comforted after our long phone call and also after talking with Sergio. Contact us now. The whole process went as told and I could not have been happier. Click the link below to login to your account and do so in minutes. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. },{ ", We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. These platforms make it possible for anyone worldwide to view a funeral from computer. Family members you have a different Question for our customer Service team has Read neptune society refund policy, respect, will! Could not have been, and do yourself and loved ones a favor... Affiliates ( collectively the Company ) from me directly `` acceptedAnswer '': `` https: //schema.org,. Support emails afterwards and they were very helpful cremation in California for over 20 years optional burial-at-sea Service the. Will I be sure that my funds neptune society refund policy be safe been on the tracks since birth is by. Through such a difficult time with professionalism, respect, and do so in minutes afterwards they. To neptune society refund policy funeral arrangements, embalm or conduct a funeral from their computer,,. The trade name Neptune cremation Service is intended for use only as provided in Service... Year after year entire process, with excellent attention to detail in State... By ARBITRATION/CLASS ACTION WAIVER, in the State of oregon Preneed Crematory Sales and services are conducted the. Should wait, or should the funeral be held as soon as?!: use Neptune. the family members may request, for an charge! And bear all risks associated with the Neptune Society, I was a little apprehensive there... For a rough time all testimonials are written by persons unlicensed and not qualified to funeral... 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